STAFF ASSISTANT - 1

Staff Assistant

Provides clerical support for a multi-function Family Safety Unit. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgement. Meets the public as receptionist, in person and on the telephone. Maintains a current working knowledge of the Department of Children and Families and community resources in order to screen and route clients, and answer questions or complaints. Prepares intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline. Case is then assigned in FSFN and CPI is notified. This same procedure is followed for any Out-of-town Inquiry Request that is received. Responsible for typing all correspondence, memorandums, reports, records and other related work from rough drafts, notes and oral instructions. Reviews typed materials for accuracy, completeness, adequacy and for compliance with established standards and policies. Complies routine case correspondence as required and assists in tracking required documents for timely submission. Type and submit personnel forms and/or evaluations, timely and accurately. Responsible for preparing mileage vouchers for Family Safety staff. Maintains the filing system, which includes preparing closed case files for transfer to Central Files. Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials and supplies. Compiles files and new case records for the Unit. Responsible for date stamping and timely distribution of incoming mail. Attends all necessary staff meetings and job related training. Performs other related duties as assigned.