Office Admin
Denbright Dental Labs
D&S Dental Labs - Office Admin
Location: Waunakee, WI Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM
D&S Dental Labs is seeking a detail-oriented Laboratory Operations Coordinator to join our team. In this multifaceted role, you will provide exceptional customer service, manage case entry with precision, and coordinate shipping and receiving activities to ensure seamless laboratory operations.
Primary Responsibilities
Customer Service & Front Office
- Answer incoming phone calls and emails professionally
- Assist doctors' offices with case questions and scheduling
- Provide updates on case status and delivery times
- Resolve customer concerns and escalate issues when necessary
- Maintain customer accounts and contact information
- Monitor customer satisfaction and follow up on issues
Case Entry & Book-In
- Review prescriptions (RXs) for accuracy and completeness
- Enter cases into the laboratory management system
- Verify doctor preferences and special instructions
- Assign correct product codes and pricing
- Generate work tickets and book-in slips
- Communicate with offices regarding missing information
- Ensure all digital scans and files are attached correctly
Shipping & Receiving
- Process incoming and outgoing cases
- Create shipping labels and manifests
- Verify shipping addresses and delivery instructions
- Coordinate with carriers (Spee-Dee, UPS, FedEx)
- Track shipments and resolve delivery issues
- Maintain shipping records
- Assist with case packaging and quality checks before shipment
Skills & Qualifications
- Strong phone and communication skills
- Exceptional customer service skills
- Computer proficiency
- Strong attention to detail
- Ability to multitask in a fast-paced environment
- Professional and courteous phone etiquette
- Data entry experience
- Understanding of dental terminology preferred
- Ability to follow SOPs consistently
- Organizational skills and ability to work under deadlines
- Knowledge of shipping software preferred
Performance Expectations
- Maintain a positive and professional attitude
- Demonstrate excellent phone etiquette and customer service
- Follow company SOPs and doctor preferences
- Meet productivity and accuracy goals
- Communicate effectively with customers and team members
- Demonstrate accountability and ownership of work
- Maintain confidentiality of customer and company information
- Support teamwork and continuous improvement initiatives
- Arrive to work on time and maintain dependable attendance
Comprehensive Benefits Package
- Medical, Dental, Vision, and Supplemental Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Flexible Spending Accounts (FSA)
- Life Insurance
- Short-Term and Long-Term Disability
- Employee Assistance Program (EAP)
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Office Admin in Waunakee, WI vacancy
- ...Description D&S Dental Labs - Office Admin Location: Waunakee, WI Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM We are seeking a dependable, organized, and customer-focused Office Administrator to support daily operations and help deliver exceptional service to...SuggestedFull timeTemporary workWork at officeMonday to FridayFlexible hoursWeekend workWeekday work
Denbright Dental Labs
Waunakee, WI1 day ago - ...Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed...SuggestedWork at office
Topgolf
Madison, WI3 days ago - ...Vision Paid holidays and vacation 401K Paid training Ongoing development Opportunity for career advancement Employee Discounts The Office Admin role is a semi part-time position. Approximately 30 hours per week, with potential for increasing hours. Hours are 9:00 am - 3:0...SuggestedPart timeWork at officeLocal area
Rosen Hyundai
Madison, WI3 days ago - ...Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare...SuggestedWork at office
Topgolf
Madison, WI3 days ago - ...Dental Care at Woodland Crest is looking for a Front Office Assistant to join our team. Open to training! Working Schedule: Monday 8 am - 5 pm, Tuesday 8 am - 5 pm, Wednesday 8 am - 5 pm, Thursday 7 am - 3 pm About Dental Care at Woodland Crest Dental Care at Woodland...SuggestedDaily paidWork at officeLocal area
Heartland Dental
Waunakee, WI3 days ago - ...Job ResponsibilitiesAssist in managing and organizing office operations and procedures.Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel.Maintain office supplies, equipment, and inventories, replenishing as needed.Prepare and...Part timeWork at office
Topgolf
Madison, WI2 days ago - ...exceptional senior living services in Dane County. Job Purpose: Will provide hospitality and a welcoming presence for the Association office while supporting the day to day operational and administrative needs of the organization. The administrative assistant will provide...Work at office
Attic Angel Place
Waunakee, WI4 days ago $20 - $23 per hour
...Congregation Shaarei Shamayim, a progressive Jewish synagogue in Madison, Wisconsin, seeks an Office Administrator to join our growing congregation. The position is 20 hours per week. We are seeking an individual with strong organizational, administrative, and interpersonal...Hourly payPart timeLive inWork at officeCONGREGATION SHAAREI SHAMAYIM INC
Madison, WI3 days ago$48k - $52k
...Office Clerk Reboot Staff is a dedicated staffing partner committed to connecting talented professionals with organizations that value precision, integrity, and long-term growth. We take pride in creating seamless, efficient workplace environments by placing individuals...Full timeWork at officeAlphabe Insight
Madison, WI5 days ago- ...Position Summary We are seeking a reliable, professional, and customer‑focused Office Administrator to serve as the first point of contact for our clients and provide essential support to our agent team. This role is critical to the smooth daily operation of the office...Work at officeLocal area
Integrity Windows
Madison, WI5 days ago - ...1986, and now we're looking for the heartbeat of our Green Lake office. This is a small, close knit team, so you won't just be an employee... ...software applications, and general office equipment Office/admin support experience preferred but not required. Active real estate...Hourly payPart timeWork at officeRelocation
Emmer Real Estate Group Inc.
Madison, WI4 days ago - ...Responsible for making copies, answering phones, making appointments, and maintaining records. May be responsible for maintaining office inventory including ordering supplies. Ensures that office equipment is in good working order and requests repairs or maintenance...Hourly payWork experience placementWork at officeMonday to FridayFlexible hoursShift workDay shift
SSM Health
Madison, WI3 days ago - Assistant Manager If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Management Member for a Dunkin'/Baskin' Robin's franchisee is a great career choice...Local areaShift work
Baskin Robbins
Waunakee, WI5 days ago - "You are applying for work with Papa Murphy's Midwest, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage...Shift work
Papa Murphy's Franchisees
Waunakee, WI3 days ago - Assistant Manager Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. Essential Functions Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness...Odd jobTemporary workShift workDay shiftAfternoon shift
Culver's
Waunakee, WI5 days ago - Job Overview 5 DAY WORK-WEEK AND ONE WEEKEND DAY OFF EVERY WEEK! As a member of our management team, you will have the opportunity to contribute to the continuing success of a company that has grown from a single restaurant in 1972 to 82 today across Indian, Illinois...Temporary work1 day per week
Pizza Hut
Waunakee, WI4 days ago - Job Overview The Retail Service Specialist will support the Store Manager and Assistant Managers in sales, customer service, store appearance, and store operations. The position also assumes shift‑management responsibilities in the absence of the Assistant or Store Manager...Local areaFlexible hoursShift work
O'Reilly Auto Enterprises, LLC
Waunakee, WI2 days ago $20 per hour
...patients of Access Community Health Centers, assisting primarily via phone in a centralized call center located within the administrative offices. This role involves registering and scheduling appointments, entering and verifying patient demographics and insurance information,...Full timeTemporary workPart timeWork at officeMonday to FridayFlexible hoursAccess Community Health Center
Madison, WI5 days ago$84k - $112k
Overview As a Planner , you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset...Work experience placementRemote work3 days per weekLineSight Inc
Madison, WI2 days ago- Assistant Manager Our comprehensive training program will enable you to become proficient in maintaining store operations, providing employee leadership and exceptional customer service while promoting the highest quality products in the industry. A professional attitude...Temporary workAll shiftsFlexible hoursShift workNight shift
Walworth Cellars
Waunakee, WI5 days ago - The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager...Local areaFlexible hoursShift workNight shift
Dormont Manufacturing Company
Waunakee, WI1 day ago - ...and customer records Minimum Knowledge, Experience & Skills Requirements High School Diploma or equivalent Previous experience in an office is preferred Basic computer skills Able to handle multiple customer interactions/phone calls at a time Excellent organizational...Hourly payWork at officeNight shiftWeekend workAfternoon shift
Shopko Optical
Madison, WI2 days ago $70k
Job Details Job Location: Middleton Chevrolet - Middleton, WI 53562 Position Type: Full Time Service Consultant Key Responsibilities Guest Interaction: Greet guests warmly and assist with their service needs, providing clear and accurate information. Service Coordination...Full timeTemporary workMonday to FridayShift workBergstrom Auto
Waunakee, WI1 day ago$20 per hour
...service, or administrative support roles Skills Project coordination Scheduling and logistics management Microsoft Project and Microsoft Office Stakeholder communication Issue resolution and problem-solving Job Type & Location This is a Contract position based out of...Contract workTemporary workWork at officeTEKsystems
Waunakee, WI5 days ago- ...project coordination. Candidates should have a high school diploma and at least eight years of relevant experience, along with strong proficiency in Microsoft Office tools. The position offers competitive hourly pay and benefits starting on day one. #J-18808-Ljbffr...Hourly payWork at office
Sterling Kohler
Madison, WI4 days ago $20 - $26.25 per hour
## Office Services Assistant, TemporaryApplylocations: Madison, WItime type: Full timeposted on: Posted Todayjob requisition id: JR106794# **Overview**Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global...Temporary workWork at officeLocal areaWorldwideWeekend workBaker Tilly International
Madison, WI2 days ago- ...Description: Pocataligo Processing is seeking a responsible, motivated part‑time Office Assistant to join our team for the upcoming season. This is a great opportunity for a high school or college student looking to gain office experience and earn extra income. Key Responsibilities...Extra incomePart timeWork at officeLocal area
Madisoncountyga
Madison, WI4 days ago - ...Strong attention to detail and exceptional organizational skills. High school diploma or equivalent. 3+ years experience with Microsoft Office Suite. 3+ years bookkeeping experience. STgenetics® is an affirmative action EEO employer We are an equal opportunity employer and...Work at office
ST Genetics
Waunakee, WI3 days ago $185k - $265k
...Description This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for an Office Administrator to join our team in our New York office. We offer a hybrid work engagement with one day o f remote work, and four...Full timeTemporary workWork at officeLocal areaRemote workFlexible hoursGrabJobs
Madison, WI1 day ago$22 per hour
Job Category University Staff Employment Type Regular Job Profile Administrative Assistant II Job Summary This position provides operational and administrative support for the Kaçar laboratory, with immediate responsibility for maintaining continuity on NASA ICAR MUSE ...Hourly payFull timePart timeImmediate startMonday to FridayUniversity of Wisconsin
Madison, WI2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Office Admin. Be the first to apply!
