Special Assets Manager

Role Description

Manages a high-risk segment of the association's loan portfolio, ensuring proactive oversight and risk mitigation. Collaborates closely with legal counsel on loans requiring litigation and complex resolutions. Oversees nonaccrual assets and acquired property management, including disposition activities, while ensuring compliance with regulatory and accounting requirements.

• Partners with distressed borrowers to develop effective strategies for returning loans to performing status or implementing structured liquidation plans.
• Drives the efficient and timely resolution of high-risk assets to support the association's earnings and overall financial performance.
• Works in conjunction with lending staff to monitor delinquent accounts and conduct borrower outreach.
• Collaborates on the development and execution of quarterly criticized loan servicing plans to proactively address and manage credit risk.

Qualifications

• Bachelor's Degree with emphasis in finance/business.
• Minimum of 4-6 years of experience in commercial lending with an emphasis in portfolio management.

Requirements

• Must have the ability to read documents from many sources.
• Must be able to communicate audibly in and with staff, customers, and the general public.

Desirable Qualifications

• Planning & Organizing: Demonstrates the ability to strategically allocate resources, prioritize initiatives, and structure workflows to achieve efficient and effective results aligned with organizational objectives.
• Operational Control: Establishes and maintains effective procedures, controls, and monitoring systems to ensure consistent performance, compliance, and achievement of day-to-day operational goals.
• Oral & Written Communication: Communicates with clarity, accuracy, and professionalism, delivering well-organized and logical information tailored to the audience in both verbal and written formats.
• Decision Making & Judgment: Applies strong analytical skills, sound judgment, and practical reasoning to evaluate complex situations, solve problems, and make timely, well-informed decisions.
• Adaptability: Demonstrates a proactive approach to change by embracing innovation, maintaining flexibility, and effectively adjusting strategies to evolving business conditions.
• Relationship Management: Builds and maintains collaborative, productive working relationships through effective interpersonal skills, teamwork, and mutual respect.
• Initiative: Exhibits a self-driven mindset by anticipating needs, identifying opportunities for improvement, and taking proactive action beyond assigned responsibilities.
• Stress Management: Maintains composure, resilience, and consistent performance in high-pressure situations, effectively handling challenges, deadlines, and opposition.

Responsibilities

• Provides leadership and direct oversight for Special Assets Management (SAM) operations, ensuring accountability for overall performance and outcomes.
• Implements strategies to maintain non-earning assets within targeted levels aligned with the association's business plan objectives.
• Directs and oversees foreclosure processes, including filings, deficiency actions, required reporting, and the establishment of appropriate loan loss reserves.
• Evaluates and interprets financial and collateral data to assess and approve negotiated settlements, restructuring opportunities, and the listing and disposition of Other Property Owned (OPO), including review of purchase offers.
• Ensures sound credit administration practices, accurate risk classification of SAM assets, and proper accounting treatment, including necessary adjustments to ensure accurate financial reporting.
• Provides guidance and supervision to maintain compliance with internal policies and regulatory standards.
• Maintains current knowledge of evolving regulations, policies, and borrower rights to ensure all actions are compliant and strategically aligned.
• Partners closely with lending staff to proactively monitor delinquent accounts, conduct borrower outreach, and identify emerging credit concerns.
• Plays a key role in the development, refinement, and execution of quarterly criticized loan servicing plans, ensuring timely, strategic actions are implemented to mitigate risk exposure and improve asset performance.