Assistant Community Manager

Come join our life-changing team building hope, resilience, and well-being as an Assistant Community Manager - Nicollet Towers!

Shift Details: FT - 40 hours/week

Schedule: Monday- Friday, 9:00am-5:00pm

Compensation: $50,000-$60,000 annual salary

Location: Nicollet Towers - 1350 Nicollet Mall, Minneapolis, MN 55403

About the Job:

Assist the Community Administrator (Property Manager) in the daily operations of the property, including, supervision of staff, building maintenance, all administrative functions for both internal and external agencies, and maintaining positive relationships with the residents of the property and the community.

Essentials:

• Establish and maintain regular office hours on site
• Assist in supervising property office staff, ensuring that all bookkeeping, marketing, inspections, and lease preparations are performed as required
• Maintain confidentiality of all pertinent resident information, assure resident privacy is maintained by being aware and following HIPAA privacy and security regulations and maintaining a professional relationship with residents, families, and other related stakeholders
• Assist with overseeing the resident certification and re-certification process and compliance with all HUD and other appropriate regulatory agency requirements
  • Including Section 8 and LHITC (Tax Credits)
  • HMIS Oversight
• Assist with monthly and quarterly EIV reporting; daily TRACS and PORT (Tax Credit) reporting and monthly Voucher Processing
• Inspect Property to ensure the building and grounds are properly maintained and take or suggest any actions needed for repair to Maintenance Supervisor, working together to ensure repairs
• Working with Community Administrator, respond to all resident requests and complaints and seek appropriate resolution
• Respond to and address emergencies as needed
• All other duties as assigned or requested

Job Highlights:

• Medical, Dental, & Vision Insurance
• 403(b) Retirement Plan
• HSA & FSA Programs
• Employer Paid Life Insurance, Short-Term/Long-Term Disability
• Quality Training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday, & Sick Days)

Required Qualifications:

• 2-4 years' of Property Management or related housing services experience in an Affordable Housing setting
• Experience with property management software (e.g. Yardi, OneSite) and financial systems (e.g. Zippia)
• One or more of the following professional certifications: Certified Occupancy Specialist or Tax Credit Specialist
• Strong communication skills
• Knowledge of Fair Housing Laws, state landlord/tenant rights and obligations

About Us:

Nicollet Towers is part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization.


Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!


At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.