Administrative Assistant - Credit Department

Description Join our expanding team! Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on. At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem-solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency. Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success. Role Overview The Administrative Assistant provides administrative and office support to a designated department. Responsibilities Serve as the primary point of contact for incoming phone calls across four branch locations, ensuring professional and courteous communication. Deliver exceptional customer service by responding to inquiries, addressing customer needs, and resolving issues in a timely manner. Greet and assist on-site visitors, maintaining a welcoming and helpful environment. Receive, sort, and distribute incoming mail to appropriate departments. Investigate and resolve invoicing discrepancies to ensure billing accuracy. Accurately index ACH payments and check transactions for proper recordkeeping. Coordinate with the Maintenance Board for facility-related service requests. Scan and organize daily operational documents, including counter sales, transfers, pick tickets, and receipts. Oversee the management of Customer Proof of Delivery (POD) documentation for all locations. Process customer credit applications by obtaining references, submitting documentation for approval, and setting up new accounts. Maintain and update customer shipping address records upon request. Print and index Direct Ship purchase orders and order acknowledgments into the appropriate folders within the document management system (Doclink). Assist with the identification and documentation of vendor freight charges for customer orders (Accounts Payable). Provide support in the invoice process and related Accounts Receivable functions. Enter vendor ACH bank details securely and accurately (Accounts Payable). Review and reconcile vendor statements to ensure payment accuracy (Accounts Payable). Print and upload vendor invoices into the document imaging system for digital filing. Contribute to cross-functional projects and provide administrative support as needed. Requirements High School Diploma or GED Required, College Degree preferred. 5 or more years of administrative assistance experience in the same or similar industry preferred. Computer literate; Proficient with MS Office 365. Ability to effectively communicate [written and verbal]. Thrives in a collaborative team environment. Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach. Physical requirements: sit most of shift. Ability to pass a background check, MVR check, and drug test. Benefits We're dedicated to our employees' and their families' health and well-being. Benefits begin on the first of the month following 30 days of employment. Exceptional Health Coverage Two medical plans, including HSA-qualified, with virtual care. Dental and vision coverage, including kids' orthodontia. HRA reimbursement eligibility. Employer-paid life and long-term disability insurance. Smart Financial Benefits 401(k) plan: Pre-tax and Roth options plus a generous employer matching contribution. Time Off & Work-Life Balance Enjoy 10 paid holidays and accrue PTO from your first day. Flexible workplace culture with career growth opportunities. Wellness & Support Access a robust Employee Assistance Program (EAP) with 24/7 support for you and your family. Resources to support mental, emotional, and financial well-being. Culture that Works for You Join a team that values integrity and innovation. Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions. Be part of a company that prioritizes people over profits. Venturi Supply and its affiliated companies are dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate against individuals based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. #J-18808-Ljbffr Venturi Supply