Certified Ophthalmic Assistant

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Job Summary

Mass General Brigham relies on a wide range of professionals-including physicians, nurses, allied health professionals, researchers, business professionals, and technology experts-to advance our mission of providing exceptional patient care, advancing research, and educating future healthcare leaders. As a not-for-profit integrated healthcare system, we are committed to fostering an inclusive, collaborative workplace where employees can grow and make a meaningful impact.

Join our ophthalmology team in Stoneham, conveniently located on Main Street (Route 28) just off Route 95 with free on-site parking. This location includes both Comprehensive Ophthalmology (COS) and Retina services, offering opportunities to gain experience across multiple specialties while working alongside a collaborative team of providers and clinical professionals dedicated to exceptional patient care.

This full-time position offers a consistent Monday-Friday schedule, 8:30 a.m. to 5:00 p.m., with no weekends.

Whether you're an experienced Certified Ophthalmic Assistant or looking to continue growing your career, Stoneham provides opportunities to expand your clinical knowledge, work with advanced ophthalmic technology, and collaborate with an experienced multidisciplinary team.

Under the direction of the Chief Ophthalmic Technician and Service/Site Manager, the Certified Ophthalmic Assistant provides clinical and technical support to facilitate the delivery of high-quality outpatient eye care. This role performs a variety of ophthalmic procedures, prepares patients for examination, and partners with the care team to support an efficient, patient-centered clinic experience.

Qualifications

Education

• High School Diploma or equivalent required.

Can this role accept experience in lieu of a degree?
No

Licenses and Certifications

• Certified Ophthalmic Assistant (COA) through the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) required and maintained in good standing.

Experience

• At least one year of experience as an Ophthalmic Assistant in a supervised clinical setting required.

Knowledge, Skills, and Abilities

• Knowledge of ophthalmic terminology, clinical procedures, and diagnostic testing.
• Strong interpersonal and patient service skills with the ability to communicate effectively with patients, families, and members of the care team.
• Ability to provide compassionate, patient-centered care while supporting efficient clinic operations.
• Strong organizational skills with the ability to prioritize work in a fast-paced environment.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Sound judgment, attention to detail, and problem-solving skills.
• Proficiency with electronic health records and standard computer applications, including Microsoft Office.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

1 Montvale Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$28.40 - $40.64/Hourly

Grade
4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.