Residential Relocation Salesperson

Residential Relocation Salesperson

When you join the Dircks team, you become part of the fastest growing Moving & Logistics company in Arizona. We know that happy employees make better employees, which is why Dircks provides the opportunity to earn excellent wages and benefits that include 401(k) plans, medical insurance, and great onsite perks.

Dircks Moving & Logistics is seeking a Residential Salesperson who will be involved in interactions with our Customers, Operations, and Customer Support while ensuring we deliver the highest quality service to our customers.

Summary

This role is responsible for executing residential sales from survey through close by conducting accurate in-home and virtual estimates, managing leads and CRM pipelines, and achieving revenue, profit, and closing targets. The position also focuses on generating self-sourced leads, maintaining strong referral relationships, ensuring operational alignment for booked moves, and representing the company professionally while continuously improving sales performance.

Essential Duties and Responsibilities

• Conduct in home and virtual surveys with prospective residential customers to accurately assess move scope and requirements.
• Maintain a strong closing mindset with accountability for follow up.
• Achieve and maintain target closing ratios and individual revenue and profit goals.
• Prepare estimates, contracts, and required documentation accurately and on time.

• Execute timely follow-up on all assigned leads using CRM workflows, calls, texts, and email.
• Actively maintain accurate and up-to-date CRM records, including notes, tasks, next steps, and status changes.
• Review commissions, pending shipments, closing ratios, and performance metrics regularly.

• Proactively generate self-sourced leads through relationship building with realtors, property managers, senior living communities, builders, and local referral partners.
• Attend networking events, community functions, and industry related opportunities to build brand presence and referral flow.
• Cultivate long term referral relationships that consistently produce residential moving opportunities.

• Deliver accurate estimates within acceptable variance for weight and cubic footage.
• Demonstrate knowledge of current pricing, transit options, and service offerings.
• Use all required estimating and survey tools correctly for both virtual and in-home surveys.
• Clearly explain estimates, valuation options, service levels, and move expectations to customers.
• Coordinate closely operations and customer service to ensure smooth execution of booked moves.

• Participate in sales meetings, training sessions, and ride-alongs as required.
• Apply feedback from leadership to continuously improve sales performance and customer experience.
• Assist in covering overflow leads or internal support needs when required.
• Maintain a professional appearance, communication style, and brand representation at all times.

Skills and Abilities

• Strong communication and presentation skills.
• High level of organization, discipline, and follow-through.
• Comfort with CRM systems, technology tools, and virtual survey platforms.
• Ability to build trust quickly and guide customers through high-stress decisions.
• Strong time management and self-accountability.

Systems We Use

• Supermove
• Quotes To Go
• MoversSuite
• Go High Level

Supervisory Responsibilities

This job currently has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Bachelor's degree (BA or BS) or equivalent from a two-year college or technical school or 3-5 years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT Combination of field work, virtual sales activity, and office or home-based administrative work. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.