(USA) Area Manager - Service Shop (Transportation) at Spring Valley, Illinois

Area Manager - Transportation Service Shop

Are you ready to use your innovative mindset to help create a world-class experience for customers at the World's Largest Retailer? We are seeking an Area Manager - Transportation Service Shop to lead maintenance operations that support Walmart's private fleet and ensure safe, reliable delivery of goods to our stores. As an Area Manager - Transportation Service Shop, you will lead a team of technicians in a fast-paced, 24/7 service shop environment while maintaining the highest standards of safety, quality, and operational excellence. This role offers an opportunity to make a direct impact on Walmart's supply chain performance and customer experience.

About Walmart Transportation

As a key member of Walmart Transportation, you will be part of a team that plays a critical role in keeping our supply chain running safely and efficiently. Our Transportation Service Shops provide preventative maintenance and repair services for Walmart's private fleet of tractors, trailers, and equipment, enabling timely and dependable delivery of essential goods to our customers. This role is instrumental in supporting fleet reliability, safety, and continuous improvement across our network.

What You'll Do

• Provide leadership in daily service shop operations with a strong focus on safety, quality, and compliance
• Implement the business plan for your area by setting goals, managing staffing and scheduling, assigning work, and coordinating workloads to meet performance targets
• Lead preventative maintenance programs for tractors, trailers, and shop equipment to ensure fleet readiness
• Prepare, review, and analyze operational and financial reports to monitor productivity and manage expenses
• Monitor performance metrics, identify loss or inefficiencies, and implement corrective actions
• Ensure associates are trained on maintenance procedures, safety standards, and company policies
• Supervise, develop, and engage associates through hiring, coaching, performance feedback, and career development
• Promote open, two-way communication and address associate concerns by partnering with leaders and support teams
• Act as a safety champion, reinforcing Walmart's zero-loss mindset and leading by example

What You'll Bring

• Strong leadership skills with the ability to motivate, develop, and hold teams accountable
• Working knowledge of service shop operations, maintenance processes, and safety standards
• Experience managing staffing, workloads, and productivity in a fast-paced environment
• Financial and analytical skills to manage budgets and interpret business reports
• Strong organizational skills with the ability to manage competing priorities
• Problem-solving skills with a continuous improvement mindset
• Effective communication skills to engage associates and cross-functional partners
• Energy and adaptability to operate at enterprise scale

Minimum Qualifications: Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Refurb/Service Shop or Walmart Logistics management experience OR 3 years service shop technician experience OR Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative maintenance) and 1 year supervisory experience in heavy duty truck and trailer maintenance