Lead Automotive Service Manager

Overview Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We’re looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or more of our state‑of‑the‑art automotive service and retail tire sales centers in Fort Worth, TX. About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians’ work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members. About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under‑car repair services. To ensure complete customer satisfaction by delivering timely completion of high‑quality vehicle repair and maintenance, Service Managers direct the workflow of mechanics, alignment technicians and tire technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in‑store experience and strive to meet expectations. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, weekly incentive compensation, a good working environment and an excellent combination of additional benefits such as health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on‑the‑job training, and opportunities for career growth and advancement. Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training and experience that demonstrates the ability to perform the duties and responsibilities of the position. Mavis is an Equal Opportunity Employer #J-18808-Ljbffr