Product Specialist
SupportFinity
About Uplifter Uplifter is dedicated to increasing participation in sports. We create software to help athletes, coaches, and club administrators participate in the sports they love. We are a fast‑growing company from Canada, having established a dominant position in the Canadian market, and we are launching a new product line for our core sports in the United States. Our new US headquarters is located in downtown Rosslyn, across the river from Washington D.C., with immediate Metro access and on‑premises parking. About the Role This entry‑level role will gather product requirements, write documentation, interview customers, and organize the team to ensure we are moving in one direction. You will work directly with our CPO and learn the basics of working in a high‑performing software development team. While no work experience is required, our ideal candidate would have excellent organization and writing skills, be an effective communicator, and be willing to try new things. You will own entire processes and products from start to finish. We are bringing the startup environment from the Bay Area to the DMV, and this is a rare opportunity in the area. Who Should Apply This is an in‑person position. Do not apply unless you are willing to commit to coming to the office whenever you are working. We expect to move quickly and make mistakes, and you should be willing to embrace that perspective, staying focused on results instead of process. We do not want egos; we want to take our work seriously but not ourselves. Work should be fun, engaging, and a key part of our lives. Do not apply if you are just looking for a paycheck or an easy 9‑5. This role is for those who want to build something impactful and are willing to invest their time and energy into it. If you have considered joining McKinsey or Booz but are not excited about the mission or culture, you might be a perfect fit for us. Requirements 0–2 years of product development experience Excellent writing and verbal skills Strong critical reasoning skills Detailed organization Strong attention to detail An excellent GPA or proven success in an entry‑level capacity Your Responsibilities Write professional product documentation Write product requirements Organize and manage Jira and agile development processes Answer developer and customer questions about new features Investigate and troubleshoot bugs Plan product releases Conduct product walkthroughs, demos, and webinars Some travel may be required Benefits 15 days vacation 401(k) matching program Competitive salaries Health and dental insurance Fast‑paced culture A great mission Work will make a difference #J-18808-Ljbffr
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