EpiCafe/EpiFuel Associate

Position: EpiCafe/EpiFuel Bar
Location: Austell, GA
Job Id: 262
# of Openings: 1

Loft Café Associate

Department: Loft
Type: Part-time, Hourly
Immediate Supervisor: Loft Community Manager
Supervision Purview: N/A

General Statement of Duties:
The Café Associate serves to promote the Loft Café and EpiFUEL Bar Menu which includes a variety of hot and cold beverages, breakfast, and lunch items.

We are looking for a passionate, outgoing, and customer-oriented individual to join our team. In this role, you will be responsible for providing excellent customer service while preparing and serving drinks and food items to customers in our cafe and smoothie bar. You will also be responsible for maintaining the cleanliness of the cafe and smoothie bar, as well as assisting with other tasks as needed. If you have a passion for food and beverage service, and you're looking for an exciting and rewarding career, then this is the role for you!

Job Responsibilities:
• Greet customers, answer questions, and take orders in a friendly and hospitable manner
• Prepare and serve food and drinks in accordance with company standards
• Serve smoothies, coffee, tea, sandwiches, salads, and other menu items
• Clean and maintain work area, including wiping down counters, tables, and surfaces
• Stock and restock refrigerators, shelves, and displays with food and beverages
• Follow health and safety guidelines in accordance with company policy
• Cash handling, including accurately processing payments and providing change
• Assist in other areas of the cafe as needed, such as serving customers at the register or restocking shelves
• Maintain a neat and orderly appearance, including wearing a uniform if applicable
• Ensure customer satisfaction by providing quality service and addressing customer complaints in a courteous and timely manner

Job Requirements:
• High school diploma or equivalent
• Previous experience working in a cafe or similar environment
• Excellent customer service skills
• Ability to work well in a fast-paced environment
• Knowledge of basic food preparation techniques
• Ability to take orders accurately and efficiently
• Knowledge of food and beverage safety regulations
• Ability to lift heavy objects and stand for long periods of time
• Ability to work flexible schedules, including nights and weekends
• Ability to operate cash registers and other Point of Sale systems
• Knowledge of food and beverage menu items
• Ability to prepare various types of smoothies and other drinks
• Excellent communication and interpersonal skills Task Effort % of time spent on this aspect of the role • Prepares and sells customers' drink or food choice by following prescribed recipes and preparation techniques. While adhering to health and safety guidelines as outlined by the Department of Health.
60% • Maintains inventories by replenishing materials and supplies; stocking all café items as needed 25% • Handle transactions on cash register including balancing cash register. 10% • Updates job knowledge by participating in educational and training opportunities 5%

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Primarily works in an fast-paced environment
· Frequently required to stand; use of hands to handle or feel; reach with hands and arms; and talk and hear clearly
· Frequently required to walk; climb or balance; and stoop, kneel, or crouch.
· Occasionally lift and/or move up to 30 pounds.
· Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
· The noise level in the work environment is usually low.

Scope and Impact

This non-exempt position has recurring work duties. The need for accuracy and effective utilization of accepted processes and routines is high. Errors in judgment will waste resources and adversely impact performance. Work priorities are determined by the incumbent's manager.

Limitations and Disclaimer

The above position description is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/ or abilities. To perform this position successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.