Guest Service Agent
TradeJobsWorkforce
ABOUT THE POSITION:
-Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.
-Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.
-Answer guest questions regarding local area facilities and be able to give proper directions to these areas.
-Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards.
-Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest.
JOB REQUIREMENTS:
-High school graduate or GED certificate, with an aptitude for math.
-Previous hotel front desk and SMS computer experience a plus.
-Basic computer skills a must.
Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night.
Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Austin, TX vacancy
- Hilton Hotels - - Responsibilities: Greet guests and check-in at arrival; Process check-out and payments; Provide hotel and local information; Promote hotel services and upsell amenities; Respond to guest requests and resolve issuesSuggestedLocal area
Hilton Hotels Corporation
Austin, TX4 days ago - ...Management - - Responsibilities: Greet, register, and assign rooms to guests upon arrival; Verify guest credit and establish payment methods... ..., and make change for guests; Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems...Suggested
Stonebridge Hospitality Management
Austin, TX2 days ago $16 - $18 per hour
...Guest Service Agent Location: Hilton Garden Inn Austin Airport-Austin, TX FLSA: Non-Exempt Status: Full time Reports to: Front Office Manager Pay Range: $16-18 per hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures...SuggestedHourly payFull timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Austin, TX1 day ago- ...Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards...Suggested
Peachtree Group
Austin, TX3 days ago - ...Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales...SuggestedDaily paidFull timePart timeImmediate startShift work
Residence Inn by Marriott Big Sky/The Wilson Hotel
Austin, TX2 days ago $16 - $17 per hour
...Guest Service Agent/Front Desk Agent Austin TownePlace Suites Part Time $16 - $17 hour Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest...Daily paidPart timeFlexible hoursShift workTharaldson Hospitality
Austin, TX3 days ago- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet...Daily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Austin, TX3 days ago - ...charm with modern luxury, offering both guests and associates a one-of-a-kind experience... ...part of a brand recognized for exceptional service and genuine hospitality. If you're... ...experiences? Join our team as a Guest Service Agent | Full Time. Ensure extraordinary service...Full timeTemporary workFlexible hoursShift workWeekend work
Omni Hotels
Austin, TX4 days ago $18 per hour
...City, State: Austin, Texas Title: Guest Service Agent Location: Embassy Suites Austin Central FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $18.00 Job Summary: The Guest Service Agent is...Full timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Austin, TX4 days ago$16 - $18 per hour
...Guest Service Agent Location: Hilton Garden Inn Austin Airport-Austin, TX FLSA: Non-Exempt Status: Full time Reports to: Front Office Manager Pay Range: $16-18 per hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures...Hourly payFull timeWork at officeFlexible hoursShift workAfternoon shiftStonebridge Companies
Austin, TX1 day ago- Hilton Hotels - - Responsibilities: Greet guests and complete check-in/check-out; Handle payments and issue receipts; Provide hotel and local information; Upsell hotel amenities and services; Resolve guest requests with care and urgencyLocal area
Hilton Hotels Corporation
Austin, TX4 days ago $18 per hour
...We are hiring immediately for full time GUEST SERVICES AGENT positions. Location : AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only. Schedule : Full time schedule. Days and hours may vary...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursCompass Group USA
Austin, TX1 day ago- ...growing fast ). With a dynamic mix of full-service and focused hotels across major cities,... ...properties means we're everywhere our guests need us to be. But here's the thing-we... ...role is all about The Guest Services Agent (GSA) is responsible for consistently...Temporary workPart timeSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
Sonesta International Hotels
Austin, TX4 days ago - ...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...Temporary workPart timeSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
sonesta
Austin, TX5 days ago $18 per hour
...Guest Services Agent We are hiring immediately for full time GUEST SERVICES AGENT positions. Location: AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only. Schedule: Full time schedule. Days and...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursCompass Group USA
Austin, TX2 days ago- Omni Austin Hotel Downtown is seeking a Guest Service Agent to deliver exceptional hospitality on Omni Premier Floors during breakfast and happy hours. You will set up and maintain the Premier Lounge, assist Loyalty Ambassadors, and provide superior guest experiences. The...
- Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest...
$17 per hour
Overview Guest Service Agent at Hilton Garden Inn Austin Airport, Austin, Texas. FLSA: Non-Exempt. Status: Full Time. Reports to: Front Office Manager. Pay Range: $17.00 per hour. Responsibilities Greet, register, and assign rooms to guests upon their arrival. Verify guest...Hourly payFull timeWork at officeFlexible hoursShift workAfternoon shift$40 per hour
...Guest Service Agent Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process you're spreading the...Part timeLocal areaWorldwideNight shift- ....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...Job Description The Guest Services Agent (GSA) is responsible for consistently delivering...Temporary workPart timeSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
- Stonebridge is seeking a Guest Service Agent at Hilton Garden Inn Austin Airport to ensure smooth check-in and check-out procedures, maintain accurate guest records and provide outstanding guest services. Candidates should have previous front desk experience, strong communication...Afternoon shift
- HHM Hospitality in Austin, Texas is seeking a Guest Service Agent to greet and service guests courteously. Responsibilities include registering guests, computing bills, and resolving complaints. The ideal candidate has a high school diploma and customer service experience...
- Extended Stay - - Responsibilities: Assist and respond to guest requests; Check in/out guests and process payments; Manage cash/credit/city ledger accounts; Maintain front desk lobby and breakfast display; Cross-train in housekeeping and laundry
Extended Stay
Austin, TX1 day ago - ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wageLocal areaAll shifts
Extended Stay America
Austin, TX2 days ago $16.5 - $17 per hour
...Guest Service Representative Austin, TX 78753 Overview Salary Range $16.50 - $17.00 Hourly Position Type Full Time Job Shift Any Description You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take...Hourly payFull timeLocal areaFlexible hoursShift workDimension Hospitality
Austin, TX2 days ago- ...Dimension Hospitality - - Responsibilities: Greet guests and provide friendly, helpful service; Assist with check ins, check outs, room assignments, and reservations; Operate the front desk system and process payments; Communicate with housekeeping and other departments...
Dimension Hospitality
Round Rock, TX5 days ago - ...Guest Services Representative It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Property Address: 7812 Clock Tower Drive Austin, Texas 78753 The Guest Services...Full timeContract workWork at officeImmediate startShift work
InTown Suites
Austin, TX14 hours ago - ...League team of the San Antonio Spurs. JOB SUMMARY: This position works all Front of House areas and handles all guest services, including ADA services for persons with disabilities. ESSENTIAL FUNCTIONS: Greeting guests and assisting with general...Work at officeNight shiftWeekend work
AEG Presents
Round Rock, TX5 days ago - ...DESCRIPTION POSITION TITLE: Guest Service Representative REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management...Hourly payLocal areaShift work
Vista Host
Austin, TX5 days ago - ...Job Description Reporting to the Manager, Loyalty & Guest Experience responsibilities and essential job functions include but are... ...Responsibilities Consistently offers professional, engaging and friendly service in accordance with Forbes Travel Guide standards. Provides...Hourly payWork at officeLocal areaWorldwideShift work
Fairmont
Austin, TX5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches
- hotel concierge Austin, TX
- hotel guest service agent Austin, TX
- guest service Austin, TX
- guest services associate Austin, TX
- guest service ambassador Austin, TX
- guest service support expert Austin, TX
- hotel concierge
- hotel guest service agent
- seasonal guest services representative
- guest services representative