Oracle CX Cloud Consultant

Oracle CX Cloud Consultant

The Infosys Oracle unit is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Join us to be part of a team that is at the forefront of Oracle innovation, enabling organizations to maximize their return on investment, reduce costs, and solve real-world challenges through cutting-edge Oracle solutions.

Job Description

In the assigned Job Role of Package Consultant 2, your Area Of Responsibility will be as below:

Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities

Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements

Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance

Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications

Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards

Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer

Your contribution to the team:

Knowledge of ERP systems and integration techniques, along with sector focus

The ability to handle end to end ERP package customization and implementation

A knack for translating complex requirements into actionable development tasks.

A passion for design and hands-on coding experience

A collaborative spirit and excellent communication skills with cross-functional teams and client stakeholders

Required Skill and Experience

• Experience in Oracle CPQ Cloud and Oracle Subscription Management Cloud, including quote-to-cash, subscription lifecycle, pricing, commerce, configuration, renewals, and integrations.
• Experience in Oracle Fusion stack.
• Experience in enterprise assessments, solution architecture, and transformation programs.
• Experience evaluating business objectives and current-state landscapes to identify transformation opportunities, define future-state architectures, and develop recommendations, business cases, risk assessments, and roadmaps for Oracle CPQ, Subscription Management, and Fusion-based modernizations.
• Experience leading discovery workshops and executive stakeholder engagements, producing assessment reports, solution blueprints, and transformation business cases.
• Experience designing target-state architectures and transformation strategies, including phased implementation approaches and migration considerations.
• Experience leading large greenfield and brownfield Oracle CPQ and Subscription Management implementations.
• Understanding of integration architecture, data migration, security, governance, and change management principles.

Preferred Skill and Experience

• Ability to perform the role of an onshore lead and work with offshore teams on assessment, solutioning, and transformation deliverables.
• Experience leading multiple transformation assessments involving Oracle CPQ, Subscription Management, or Oracle Fusion Applications.
• Experience leading large-scale transformation, modernization, consolidation, and cloud migration initiatives, translating assessment recommendations into implementation programs and delivery engagements.
• Experience defining target operating models, governance frameworks, value realization strategies, and transformation roadmaps, while influencing business stakeholders, enterprise architects, and executive leadership.
• Experience identifying AI-driven business and operational improvement opportunities across sales, subscription, service, and revenue management processes.
• Experience working on projects with Agile methodology and leading cross-functional teams.
• Analytical, consulting, communication, presentation, and stakeholder management skills.
• Experience and desire to work in a global delivery environment

Additional Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

EEO/About Us

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.