Sr .Net Developer

Sr .Net Developer

Job Location: Dover NH (Remote until COVID have to relocate to the client location Post Pandemic) Job Type: Contract

Responsibilities: Coding, Testing, Coordination with Client and support

Job Summary:

Sr. Developer B Sc, BE, MCA. Roll out operational changes and functional enhancements as per schedule, Manage and develop team capability for resolving complex incidents, prepare status reports for Customers and internal stakeholders WITH the objective of resolving incidents and addressing ad-hoc requests to support highly complex issues WITHIN THE LIMITS OF pre-defined corporate guidelines.

Stakeholder Management:

• Communication with Business users related to resolving queries, obtaining clarifications and providing updates.
• Setup Business bridge calls to update the status of Critical incidents / Outages.
• Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.

Service Management:

• Responsible for the project tasks assigned.
• Initiate escalation procedure for incidents based on the agreed-upon timelines and track it to closure.
• Manage queue effectively and allocate tasks to the team based on an allocation plan.

Service Tracking:

• Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.)
• Conduct peer reviews and ensure the quality of deliverables.

Service Execution:

• Comply with defined processes during task execution (including problem management, KEDB management etc.).

Knowledge Management:

• Contribute and participate proactively in knowledge sharing sessions.
• Provide complete KT to support teams before any production release.

People Management:

• Manage and mentor the mentees (team).
• Provide inputs for the development of a learning plan for the team.
• Act like a buddy for new hires.
• Shares recommendations towards Performance management and recognition of team members.

Contribution to Org Initiatives:

• Adhere to Organization policies and procedures.
• Participate in project and organization initiatives led by the Delivery leadership.
• Contribute new ideas and innovative approaches at work, including CSI themes.

Technical Skills:.Net Programming-VB .Net, MS SQL Server, ASP.NET, Excel Macros, AWS Cloud Domain Skills: Property & Casualty Insurance Nice to have skills: ADO.NET,.Net Programming-C#.Net, ANSI SQL,.Net Framework

About Us: InterSources Inc, a Certified Diverse Supplier, was founded in 2007, offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 13 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enables us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, colour, national origin, gender sexual orientation, gender identity, age, marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.