Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2022 and is a growing team of three focused on building a strong, people-first environment. Before becoming a State Farm agent, I worked as a regional and national sales director, bringing leadership experience and a results-driven mindset into the agency.

I enjoy traveling and spending time with my family - my wife is a high school math teacher, and we have two boys. I stay actively involved in the community through my church and the Rotary Club.

For our team, we offer PTO, holiday pay, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is family-oriented, upbeat, and supportive. We enjoy working together and even have regular Friday team lunches. I believe in giving people ownership of their role without micromanaging, while still providing support when needed. We’re looking for someone who is well-spoken, personable, intelligent, and able to work in a fast-paced environment.

ROLE DESCRIPTION:
Richard Kobasic - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.