Leasing Consultant

Leasing Consultant Job Title: Leasing Consultant Salary: $22 to $23 hourly + bonus opportunities Explore Avenue5 Residential. Benefits Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions. Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and a birthday. Responsibilities Focus on the needs of residents by listening, understanding, and showing empathy and respect. Provide excellent customer service to prospective and current residents, promoting a quality living experience. Generate and handle traffic, qualify prospective residents, lease apartments, prepare lease documentation, and complete move‑in paperwork and processes. Ensure model apartments are in touring condition. Orient prospective and current residents to the property. Process renewal paperwork and deliver documentation to residents on a monthly basis. Maintain accurate and detailed records of traffic activity in the computer system. Follow up with all prospective residents via phone, mail, or email. Convert phone traffic into scheduled appointments with prospective residents for property tours. Inspect apartments before move‑ins and coordinate move‑in/out needs and schedules with the maintenance team. Create and maintain confidential resident files, including reviewing move‑in paperwork with new residents. Complete weekly leasing reports accurately and timely. Ensure all open and close procedures are completed daily. Assist with ongoing resident relations throughout tenancy, responding to requests promptly and accurately. Shop competitive properties and inspect buildings and grounds to ensure safety and cleanliness, alerting maintenance to needed repairs. Assist with processing work order requests for residents and ensure timely completion. Support management with clerical tasks such as answering phone calls, filing, and processing property invoices. Assist with planning and implementing resident activities to increase retention. Comply with all company policies, health and safety rules, and applicable local, state, and federal laws. Perform other duties as assigned. Education and Experience High school diploma required. Minimum of one year of previous sales experience preferred. One year of previous residential leasing experience preferred. Skills and Requirements Excellent customer service and interpersonal skills. Prior experience with Yardi Voyager or an equivalent system preferred. Basic knowledge of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Strong interpersonal skills for effective and sensitive communication with all levels of management. Sensitivity to confidential matters. Ability to work independently, prioritize effectively, and maintain a strong sense of urgency in a fast‑paced environment. Ability to convey technical concerns accurately and quickly. Proficiency in reading, writing, and conversing in English. Ability to use general office equipment: telephone, fax machine, printer, copier, key‑track system. Strong organizational and time‑management skills. Ability to defuse situations involving angry or difficult people. Valid driver’s license, clean driving record, and current auto insurance required. Compliance with all safety requirements. Successful completion of Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. #J-18808-Ljbffr