Tier 1 Desktop Support Consultant

Aita Consulting Services Inc.

Job Description

Only W2

Onsite Position

Job Position:

The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and includes in-person support, workstation deployments, onboarding activities, and remote troubleshooting services.

Serve as the first point of contact for client seeking technical assistance via phone, email, ticketing systems, and on-site support.
Provide Tier 1 technical support for hardware, software, account access, and connectivity issues for both on-campus and remote clients.
Perform workstation deployments, onboarding support, equipment setup, and technology refresh activities.
Troubleshoot and resolve technical issues in person and remotely using tools such as LogMeIn.
Support Windows and macOS workstations, mobile devices, Microsoft 365 applications, and Active Directory accounts.
Document incidents, service requests, and resolutions within the ticketing system.
Escalate complex issues as needed and collaborate with other IT teams to ensure timely resolution.
Deliver exceptional customer service while maintaining the confidentiality of sensitive information.

REQUIRED SKILLS

2–3 years of desktop support experience in a managed enterprise environment.
Experience supporting Windows and macOS operating systems and iOS and Android mobile devices.
Working knowledge of basic networking concepts, VPN connectivity, and troubleshooting.
Experience supporting Microsoft 365 services, including Outlook, Teams, calendaring, and contacts.
Experience with Active Directory user account administration and permissions management.
Experience using remote support tools such as LogMeIn.

#ZR

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Tier 1 Desktop Support Consultant in Philadelphia, PA vacancy

Transportation Support Coordinator (Remote) $865-$1,195 per week
$865 - $1,195 per week
...Transportation Support Coordinator (Remote)The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers... ...dispatching laterWeekly Salary Breakdown$865/week at entry experience$1,195/week for experienced support staff Equivalent annual range:...
Suggested
Remote work
Work from home
Flexible hours
American Logistics Authority
Philadelphia, PA
20 hours ago
Information Technology Support Manager
...professional for an available full-time System Support Manager role. Responsibilities Manage... ...support services for approximately 1,000 geographically dispersed end users Ensure... ...support services Manage and develop a team of desktop support analysts and IT specialists Ensure...
Suggested
Full time
Work at office
Monday to Friday
Hirebridge
Bala Cynwyd, PA
1 day ago
IT Support Specialist
...the healthcare organizations who support them. Established in 2023... ...Care for the Elderly. With over 1,400 team members, we care for... ...and (if required) escalation to Tier 2 support teams Ensure adherence... ...operating systems and Microsoft desktop applications Basic understanding...
Suggested
Full time
Temporary work
Work at office
Local area
Remote work
Flexible hours
Talentify.io
Moorestown, NJ
4 days ago
Transportation Support Coordinator (Remote) $865$1,195 per week
$865 - $1,195 per week
...Transportation Support Coordinator (Remote) The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers... ...Weekly Salary Breakdown $865/week at entry experience $1,195/week for experienced support staff Equivalent annual range:...
Suggested
Remote job
Work from home
Flexible hours
American Logistics Authority
Philadelphia, PA
1 day ago
Support Associate - Chico's
...POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our... ...- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift...
Suggested
Local area
Flexible hours
Shift work
Night shift
Chico's FAS
Plymouth Meeting, PA
1 day ago
Support Associate - Soma
$15.92 - $19.9 per hour
...Support Associate The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles... ...- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour...
Minimum wage
Temporary work
Local area
Flexible hours
Shift work
Night shift
Chico's FAS
Cherry Hill, NJ
4 days ago
Direct Support Specialist
$18 per hour
...Description Direct Support Specialist | Temp to Hire position $18/hr. | On-Site Ardmore, PA We are seeking a reliable and responsive... ...for the Direct Support Specialist position Minimum 1 year of experience in IDD, behavioral health, or related human services...
Hourly pay
Temporary work
Shift work
Monarch Staffing
Philadelphia, PA
4 days ago
Behavior Support Specialist
...Behavior Support Specialist The Behavior Support Specialist of Overbrook School for the... ...Develop and implement staff trainings Consult with IEP team members Attend IEP meetings... ...study in at least one of the following: (1) School, clinical, developmental or counseling...
Local area
Overbrook School for the Blind
Philadelphia, PA
3 days ago
Family Support Specialist
$40k
...improve quality of life. Intensive Family Support Services (IFSS) in Camden County assists... ..., provide psycho educational and phone consultation Design and conduct Psycho educational... ...health related field (BA, BS, BSW) with one (1) year experience working with seniors;...
Full time
Flexible hours
Oaks Integrated Care
Cherry Hill, NJ
1 day ago
Support Associate Level III - Spanish (SA3S)
$21.77 per hour
...Support Associate Level III - Spanish (SA3S) CGI Federal is looking for outgoing, experienced... ...You are invited to be an owner from day 1 as we work together to bring our Dream... ...team—one of the largest IT and business consulting services firms in the world. Qualified...
Hourly pay
Contract work
Work at office
Local area
Flexible hours
Shift work
CGI
Philadelphia, PA
1 day ago
Student Support Specialist - Academy Park High School
$42k - $46k
...starting range based on experience and education level. The Student Support Specialist will provide the coordination and delivery of student-... ...Justice, Sociology, Psychology or related field A minimum of 1-3 years relevant experience within public education or community...
Full time
Summer work
Work at office
Local area
Night shift
Communities-in-Schools-of-Eastern-Pennsylvani
Sharon Hill, PA
1 day ago
Temporary Sales Support Associate
$15 - $19.5 per hour
...Tapestry's commitment to equity, inclusion, and diversity. The Sales Support Associate role is an integral part of the store’s overall success... ...and adhere to Loss Prevention guidelines. Requirements 1+ of previous retail experience (cashier/stock experience, sales...
Minimum wage
Temporary work
Local area
Flexible hours
Shift work
Night shift
kate spade new york
Cherry Hill, NJ
12 hours ago
Healthcare IT Support Manager Lead Tech Team
Liberty Healthcare Corporation is seeking an experienced System Support Manager to lead IT end-user support across a large, dispersed user base in the Bala Cynwyd area. You will supervise desktop support analysts, coordinate training, and implement process improvements...
Full time
Hirebridge
Bala Cynwyd, PA
4 days ago
support lead
$16.42 per hour
...and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them... ...School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written...
Hourly pay
Local area
Flexible hours
Night shift
Weekend work
Afternoon shift
Five Below
Moorestown, NJ
20 hours ago
Support Lead Part Time
$16.42 per hour
...ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn... ...or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication...
Hourly pay
Part time
Local area
Flexible hours
Night shift
Weekend work
Afternoon shift
Five Below
Cherry Hill, NJ
3 days ago
Habilitation Support Specialist
...RESPONSIBILITIES: The individual occupying this position will support developmentally disabled individuals in their development of basic... ...to the best of their ability. ESSENTIAL & CORE FUNCTIONS: 1. Develops consumer’s basic living skills (e.g. social, domestic,...
Temporary work
WES Health System
Philadelphia, PA
a month ago
PEER SUPPORT SPECIALIST
...responsibilities include group and individual education, provide ongoing peer support, teach and promote self-advocacy and recovery based/trauma... ...of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-(***) ***-****....
Daily paid
Local area
Fairmount Behavioral Health System
Philadelphia, PA
a month ago
Behavior Support Supervisor
...difference with Kaleidoscope Family Solutions (KFS) as a Clinical Support Supervisor! The Clinical Support Supervisor will staff,... ...of people in an organization. * 2 years business experience * 1 year working in an organization supporting adults with intellectual...
Permanent employment
Contract work
For contractors
Work at office
Flexible hours
Kaleidoscope Family Solutions, Inc.
Bryn Mawr, PA
a month ago
Community Support Specialist (Part-Time)
...themselves, their families, and their communities. Our team is more than 1,500 strong, serving the Greater Philadelphia community for over... ...We have an exciting opportunity as a community-based Community Support Counselor. This program supports individuals with developmental/...
Part time
Hirebridge LLC
Narberth, PA
3 days ago
Impactful Direct Support Specialist for Community Living
...Community of Pennsylvania, Inc. in Willow Grove, PA seeks a Direct Support professional to assist individuals with intellectual and... ...requires a valid driver’s license, basic computer skills, and at least 1 year of human service experience. You will implement plans, monitor...
Sunrise Community of Pennsylvania, Inc.
Willow Grove, PA
1 day ago
Casework Support Specialist
...Posted : August 21, 2026 Full-Time On-site Locations Showing 1 location PA-Jenkintown Jenkintown, PA 19046, USA Description Rooted... ...through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion...
Full time
Contract work
Live out
Work at office
Local area
Bethany Christian Services USA LLC
Jenkintown, PA
3 days ago
Peer Support Specialist (CPS) - (Bilingual Program) Philadelphia
$2,000 per month
...Job Description Job Description Peer Support Specialist (CPS) (Bilingual Program) WE SPONSOR YOUR CLASS FOR CERTIFICATION! $1,000 sign-on bonus ($2,000 if already certified) Full Time and Part Time Opportunities Summary: Are you passionate about helping...
Full time
Part time
Work from home
Relocation package
Peerstar LLC
Philadelphia, PA
8 days ago
Peer Support Specialist (Philadelphia County)
$2,000 per month
...Job Description Job Description Certified Peer Support Specialist (CPS) (Mental Health) WE SPONSOR YOUR CLASS FOR CERTIFICATION! $... ...Specialist: Inspire hope in individuals through community-based 1:1 peer support. Your job is designed to promote empowerment...
Full time
Part time
Work experience placement
Work from home
Relocation package
Peerstar LLC
Philadelphia, PA
8 days ago
Peer Support Specialist (CPS) (Senior Living) Philadelphia
$2,000 per month
...Job Description Job Description Peer Support Specialist (CPS) (Senior Living) WE SPONSOR YOUR CLASS FOR CERTIFICATION! $1,000 sign-on bonus ($2,000 if already certified) Full Time and Part Time Opportunities Summary: Are you someone who loves caring...
Full time
Part time
Work from home
Relocation package
Peerstar LLC
Philadelphia, PA
8 days ago
Field Support Representative
...Field Support Representative Job Locations US-PA-Upper Darby Requisition ID 2026-21480 # of Openings 1 Category (Portal Searching) Warehouse/Shipping Position Type (Portal Searching) Regular Full-Time Overview...
Full time
Temporary work
Local area
Flexible hours
Shift work
Weekend work
Canon U.S.A., Inc.
Upper Darby, PA
20 hours ago
Field Support Representative (Contract - onsite at customer locations)
...our customer's unique requirements. The mission of Syzygy is to support those that protect the homeland with better SA/communications; as... ...between people, vehicles, towers and aircraft installations ~+1 year experience as a field service representative or equivalent...
Full time
Contract work
Temporary work
Immediate start
Syzygy Integration
Conshohocken, PA
1 day ago
Operations Support Associate
...In this role, you'll provide on-site operational support at the assigned facility, ensuring efficient customer service and vehicle readiness... ...designated point of contact. Required skills Experience: • 1+ year of experience in an in-person customer service role like...
Remote work
JSM Consulting
Philadelphia, PA
3 days ago
Merchandising Support Associate, Part Time - Willow Grove
...Job Title Bloomingdale's Merchandiser Professional Job Description Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced...
Part time
Flexible hours
Afternoon shift
Bloomingdale's
Willow Grove, PA
3 days ago
Patient TV Support Representative - Part Time|Penn Presbyterian
...Job Description Job Description Onsite Support Representative - Patient TV Support Position Summary Uniguest is seeking a... ...environment Basic computer skills Customer service experience 1 year is preferred Required Qualifications High school...
Part time
Remote work
Flexible hours
Shift work
Weekend work
Uniguest
Philadelphia, PA
a month ago
Virtual Program Support Coordinator
...- Friday 9:00 am 5:30 pm. Flex schedule available after successful passing of probation (Must be available by phone on the weekends) 1. 100% Remote - must have a working computer, cell phone, internet, be a PA resident 2. Make 120 Outbound Calls on Tuesday, Wednesday...
Immediate start
Remote work
Trial period
Monday to Friday
Flexible hours
Weekend work
Personal Home Care Agency of PA
Philadelphia, PA
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier 1 Desktop Support Consultant. Be the first to apply!