Senior Talent Acquisition Manager

Senior Manager, Talent Acquisition

The Senior Manager, Talent Acquisition is responsible for leading the day-to-day operations of the Talent Acquisition function while partnering with Talent leadership to shape and execute recruiting strategies that support the organization's evolving needs.

This role oversees the full Talent Acquisition team, operating within a pod-based model, and ensures consistent, high-quality delivery across all areas of the business. The Senior Manager plays a critical role in translating strategy into execution; driving performance, improving processes, and building team capability.

This position requires a balance of strategic thinking and hands-on leadership, with a strong focus on operational excellence, stakeholder partnership, and continuous improvement. This role also serves as a key drive in advancing Talent Acquisition capabilities through recruitment marketing, technology innovation, and data-driven decision making.

Talent Acquisition Leadership and Execution

• Lead day-to-day Talent Acquisition operations, ensuring consistent execution and delivery across all roles and business functions.
• Partner with Talent leadership (Director/VP) to shape and execute recruiting strategies aligned to business priorities
• Translate strategic direction into clear plans, workflows, and team expectations
• Monitor team performance and proactively adjust priorities, resources, and workload to meet hiring demands

Team Leadership and Development

• Lead, coach, and develop a team of Talent Acquisition Partners
• Set clear expectations for performance, accountability, and behavior
• Provide ongoing feedback, support development planning, and address performance gaps
• Foster a collaborative, high-performing team culture aligned with Talent Team standards

Operational Excellence and Process Management

• Oversee recruiting workflows to ensure efficiency, consistency, and quality across the hiring process
• Develop, document, and maintain scalable recruiting processes, including SOPs and service level agreements (SLAs)
• Identify process gaps and implement improvements to enhance speed, quality, and experience
• Ensure consistent execution of intake, pipeline management, and stakeholder communication standards

Technology and Innovation

• Partner with HR Technology team to optimize use of ATS, CRM, and other recruiting technologies
• Identify opportunities to leverage AI, automation, and emerging tools and technologies to improve sourcing, screening, and overall efficiency
• Stay informed on trends and advancements in Talent Acquisition technology and bring forward new ideas and solutions
• Assist in building and supporting business cases for new tools, platforms, and enhancements that improve team effectiveness and hiring outcomes
• Drive adoption and effective usage of technology across the team

Data, Metrics, and Performance Management

• Monitor recruiting metrics and use data to identify trends, risks, and opportunities
• Establish and maintain reporting to drive visibility and accountability across the team
• Use data to inform decisions related to workload distribution, process improvements, and hiring outcomes

Recruitment Marketing and Talent Attraction

• Partner with Talent leadership, marketing, and communications resources to support and execute recruitment marketing strategies that strengthen employer brand and attract high-quality candidates
• Identify opportunities to improve job marketing, candidate engagement, and talent pipeline development
• Leverage data and market insights to refine sourcing strategies and outreach approaches
• Support initiative that enhance NFI's presence across relevant talent channels

Stakeholder Partnership and Service Delivery

• Ensure the Talent Acquisition team delivers a high-quality, high-touch experience for both candidates and hiring leaders
• Support Talent Acquisition Partners in building strong, consultative relationships with stakeholders
• Provide guidance on challenging searches, stakeholder management, and hiring decisions
• Address escalations and ensure consistent service delivery across the organization

Change Management and Continuous Improvement

• Support the implementation of changes to team structure, processes, and tools
• Identify opportunities for continuous improvement and lead efforts to enhance how recruiting work is executed
• Promote adoption of new ways of working and reinforce consistency across the team
• Contribute to ongoing evolution of the Talent Acquisition function

Qualifications

• Bachelor's degree preferred or equivalent relevant experience
• 7+ years of progressive recruiting experience, with a strong preference for a blend of corporate and agency background.
• Minimum of 3 to 5 years of people management experience, including demonstrated success in coaching, performance management, and development planning
• Demonstrated experience managing recruiting operations in a fast-paced, complex environment
• Experience designing and executing scalable recruiting strategies and programs
• Experience working with or implementing recruiting technologies (ATS, CRM, sourcing tools) and exposure to AI or automation tools
• Strong data and analytics capability, with the ability to interpret metrics and use insights to drive decisions and improvements
• Proven ability to influence stakeholders and build effective working relationships
• Experience working in a distributed workforce while maintaining a strong focus on candidate and stakeholder experience
• Strong analytical, organizational, problem solving, and communication skills
• Ability to balance strategic thinking with hands-on execution

Key Success Factors

• Ability to translate strategy into clear, actionable execution
• Strong operational discipline and attention to detail
• Effective people leadership and coaching capability
• Curiosity and openness to new technology and innovation
• Ability to lead through change and drive adoption
• Focus on delivering consistent, high-quality results

Additional Information

• Ability to travel as needed
• Participation in cross-functional initiatives and projects may be required

We are excited to share that the base salary range for this position is $ 121,336.80 - $161,782.40. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities