IT - Desktop Deployment Technician - Project

Workstation Configuration & Deployment Unbox, inventory, and prepare approximately 188 Dell workstations for deployment. Apply and verify asset tags on all devices. Configure BIOS settings, including asset tag information and workstation hostnames. Install and validate standard corporate workstation images using enterprise endpoint management tools. Apply Operating System Extended Security Update (ESU) licensing keys. Perform workstation testing and quality assurance checks to ensure successful deployment. Troubleshoot and resolve deployment-related issues as they arise. Make configuration adjustments based on user validation feedback and operational requirements. Asset Management & Logistics Track workstation deployment progress and maintain accurate asset records. Coordinate hardware staging and deployment activities. Break down and properly dispose of packaging materials in designated onsite locations. Collect and relocate replaced workstations to designated storage or return areas upon completion of deployment activities. Project Coordination & Reporting Participate in project kickoff meetings and deployment planning sessions. Follow established project schedules and deployment timelines. Provide regular project status updates, including progress against milestones. Identify project risks, issues, and potential delays, and communicate mitigation plans to project leadership. Maintain accurate project documentation throughout the engagement. Customer Support Support end-user workstation validation activities. Address workstation-related issues during deployment and migration activities. Provide professional and responsive customer service during all user interactions. Required Qualifications 2+ years of experience in desktop support, workstation deployment, or IT hardware refresh projects. Experience imaging and deploying Windows workstations in an enterprise environment. Familiarity with BIOS configuration and hardware setup procedures. Experience with asset tagging, inventory management, and hardware tracking. Strong troubleshooting and problem-solving skills. Ability to follow documented procedures and deployment standards. Strong organizational skills and attention to detail. Ability to lift, move, and transport computer equipment as needed. Excellent verbal and written communication skills. Preferred Qualifications Experience with enterprise endpoint management and imaging solutions. Previous experience supporting large-scale workstation refresh or migration projects. Experience working in highly structured enterprise IT environments. Familiarity with Dell workstation hardware and deployment best practices. Experience creating project status reports and deployment documentation. Deliverables Successfully deploy and configure approximately 188 Dell workstations according to client standards. Maintain accurate asset tracking and deployment documentation. Provide recurring project status updates throughout the engagement. Ensure all replaced workstations are collected and returned to designated onsite locations upon project completion. #J-18808-Ljbffr NRI North America