Patient Access Representative

Tre North rgent Cre is n inepenent loclly owne n operte rgent cre clinic tht strives to provie n exceptionl ptient experience with every interction. We re seeking highly motivte inivil to join or growing Ptient Services tem. Or iel cnite emonstrtes exceptionl cstomer service skills n n bility to mltitsk while performing work ties with efficiency n ccrcy. Previos meicl receptionist experience preferre, bt willing to trin gret cnite.

bot Tre North rgent Cre


Tre North rgent Cre is n inepenent loclly owne n operte rgent cre clinic tht strives to provie n exceptionl ptient experience with every interction. We re improving the helth n wellness of or commnity throghot Northern Michign for ll those in nee of tretment for cte injries n illness.

escription


Tre North rgent Cre is setting the br throgh innovtion n ptient irecte cre. We strive to fin tem members tht lign with or vles of temwork, eiction, ccontbility n professionlism to provie the highest qlity cre to or ptients n commnity.


Specific ties

• ssisting ptients sing check-in kiosk prior to registrtion.
• ccrtely registering ptients in n expeient mnner while proviing excellent cstomer service, compssion, n kinness.
• Verifying ll ptient emogrphic, helth, phrmcy, n insrnce informtion.
• Thoroghly nswering billing n insrnce qestions n proviing itemize billing sttements s reqeste.
• Referring billing qestions to the pproprite prties s neee.
• Collecting money n issing receipts for ptient's visit, ignostic sties, n spplies s prompte by the electronic meicl recor system.
• ischrging the ptient n processing incrre chrges.
• Completing ll csh mngement ties to incle conting n cconting for money collecte t the en of the shift.
• Escorting ptients in nee of emergency ssistnce irectly to the tretment re to be registere n evlte.
• Mintins professionl work reltionship with ll clinic n provier stff.

• Commnicting informtion bot clinic billing policies, incling insrble n non-insrble chrges, s neee.
• Receiving, sening, n istribting corresponence s irecte.
• Filing n scnning meicl ocments n office forms s irecte.
• Completing ssigne checklists within the ssigne shift.
• nswering ll incoming clls n istribting messges in timely mnner.
• ssisting with other ssignments s irecte.
• emonstrting n efficient nerstning of the electronic meicl recor system.
• Receiving, moving, n stocking orere spplies.
• Clening the front office work re n other mintennce ssignments s irecte.
• Verifying ily reports re rn t the en of the y.
• ttening stff meetings s irecte.
• Being vilble to ssist s neee (breks n mel times my be interrpte t ny time to provie necessry ptient cre or to mintin center opertions).
• Operting, sing, n mintining meicl n office eqipment s trine.
• Prticipting in mintennce ssignments when necessry n s irecte.
• Proviing positive, wrm, n frienly service in ll interctions.
• Completing other ties s irecte

• High school grte or eqivlent
• Excellent visl, written, verbl n type commniction skills
• bility to prioritize n mltitsk
• Proficient typing bilities n experience with Winows n other compter systems.

• Mst be ble to work in fst pce environment while proviing excellent cstomer service prctices.

• Minimm of one yer of meicl office clericl experience preferre.

• Knowlege of insrnce plns incling bt not limite to Meicre, Meici, Priority Helth, Ble Cross Ble Shiel n meicl billing proceres is pls.