Transactions Specialist IV - CIS Operations Team

Are you passionate about quality control and want a role that allows you to contribute to our commitment of operational excellence and grow your career? Responsibilities Collaborate with supervisors and managers to improve individual and team performance Participate in projects and process improvements that support continuous improvement Analyze performance metrics to identify issues and provide recommendations to management Assist with planning and preparation of departmental quality and procedural reviews Understand and identify error trending and effectively communicate results Required Qualifications, Skills And Capabilities Thorough knowledge of Receivables' products and services is Strong communication skills, both written and verbal, with the ability to provide feedback Flexibility and adaptability to changes in the environment Detail oriented with high levels of accuracy and problem solving Ability to prioritize assignments and meet deadlines Demonstrated ability with Microsoft Office products such as Word and Excel Preferred Qualifications, Capabilities, And Skills Minimum of 1+ years quality specialist/audit or related experience Work Schedule Monday- Friday 7:00 AM -3:30 PM Security Clearance & Background Check Requirements A Government Security Clearance, including Public Trust clearance, will be required for this position. As a condition of employment, the selected candidate must successfully complete a comprehensive background screening to obtain the necessary clearance. This process includes, but is not limited to: Fingerprints Credit check Proof of U.S. Citizenship, Acceptable documents may include a U.S. passport, certificate of naturalization, or original/certified birth certificate. Verification of employment history Educational background Criminal record check Tax filing history (possibly) References Information on relatives including citizenship 7 Year Travel History 7 Year Residence History Government interview completion and favorable background investigation. Other relevant verifications as mandated by federal requirements Employment is contingent upon the candidate's ability to meet all requirements for government security and Public Trust clearance. Following hire, failure to maintain this clearance may result in termination of employment. Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans #J-18808-Ljbffr JPMorganChase