Center for Learning and Teaching Assistant

Center for Learning and Teaching Assistant

This position serves as an active member of the Center for Learning and Teaching (CLT) Team responsible for creating a welcoming environment; greets visitors; answers phones; provides technical support; serves as point of contact for training enrollments and maintains related records; handles inventory control; cleans up conference rooms; handles all room reservations; provides support for all event planning needs; facilitates departmental travel, creates all requisitions, tracks and reconciles the budget; maintains CLT files and calendars; assists the CLT Director and other team members as needed.

Reports To - Director of the Center for Learning and Teaching

What position(s) reports to this position? - None

Minimum Education/Experience - High school diploma/GEDMinimum (1) year of work experience

Required Knowledge, Skills & Abilities - Knowledge: Customer service Budget procedures Technical support Computer, software, and Microsoft Office Suite College environments Skills: Organizing work Typing, filing, and spelling Communicating diplomatically Abilities: Prioritize conflicting demands Work in a confidential manner Multitask and meet strict deadlines Work at a computer and answer phones Follow verbal and written directions Proof with accuracy

Physical Demands/Working Conditions - PHYSICAL/MENTALDEMANDSANDWORKINGCONDITIONS: The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required: This position requires the person to frequently communicate with and listen to administration, staff, faculty, students, and others to perform the essential functions of the position; must be able to exchange accurate information in various situations. This position requires the person to frequently move about the office and OCCC campuses to perform the essential functions of the position. This position frequently requires the person to operate a computer, other office equipment, and mobile devices to perform the essential functions of the position. This position requires the person to frequently operate equipment that involves repetitive motions of hands, wrists, and/or fingers. This position requires the person to frequently position self to access materials that may be above head or at ground level. This position requires the person to judge, observe, and assess the accuracy, neatness, thoroughness of work assigned or to make general observations. This position requires that the person be able to work at a computer and answer phones. This position may require pushing or lifting 25 lbs. Work is performed in a relatively safe, secure, and indoor office setting. Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs. Work is performed during a normal office work schedule.

Preferred Qualifications - Associate degreeMinimum (1) year of prior work experience at an institution of higher education.

Required Training - Quarterly compliance training as assigned by institution.

Work Hours - Fall/Spring hours Monday-Friday 8:00 a.m.-5:00 p.m. & Summer hours Monday-Thursday 7:30 a.m.-6:00 p.m. Occasional schedule changes may be needed to accommodate CLT events.

Department - Center for Learning & Teaching

Job Open Date - 08/31/2026

Job Close Date

Open Until Filled - No

HR Contact

Special Instructions to Applicants - Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume. Applicants who do not attach the required documents will not be considered for the position. For application assistance, please contact Human Resources at View phone number on click.appcast.io, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Job Duties

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Effectively interacts with and provides assistance to faculty, staff, students, and the public regarding the Center for Learning and Teaching operations and support. Assists in the creation and maintenance of a welcoming, pleasant environment conducive to collaboration and efficient work production through all points of contact, including formal and informal verbal and written communications; and maintains positive relationships with all departments to ensure effective and efficient operation for the CLT. Greets students, faculty, staff who come into the office; answers telephone and directs calls; distributes mail; handles all deliveries; responds promptly to emails. Provides level one technology support; directs higher technical support needs to the proper staff member; provides Moodle orientations to students in-person and via Zoom; directs students to other departments for various needs; submits all support data for the CLT team; effectively communicates with team members, faculty, staff, and students. Serves as the primary point of contact for all Ellucian Colleague needs; checks course codes before each semester by the deadline required; uses Colleague data to help with technical support as needed. Works in cooperation with the CLT team as needed to provide support and assistance for the department and the CLT Director. Submits repair tickets as needed for lighting, technical problems, etc. to Facilities and ITS; and cleans, tidies, and stocks all CLT areas as needed, including storage rooms, workstations, classroom, and conference rooms. Facilitates and maintains scheduling of CLT learning and meeting spaces for departments across campus using Ad Astra; maintains the CLT's shared calendar and room calendars; assists the team with scheduling and bookings for services as needed. Works with ITS to ensure CLT computers and other technology equipment are updated and maintained. Submits and facilitates all Marketing and PR requests for the department in collaboration with the CLT Director; submits all final products for Director approval within the timelines provided. Provides event planning support and communicates with Facilities, Catering, ITS, Marketing and PR, etc. about the various needs for Kick-Off Week, New Full-Time Faculty Orientation, training sessions, and any other CLT-sponsored events; works events as needed. Supports the CLT's professional development projects and initiatives by handling all material needs including pickup and delivery; making copies and sign-in sheets; maintaining all enrollment, participation, and feedback data; creating and maintaining registration forms; handling micro-credential and certificate awards. Creates purchase requisitions for all supplies, equipment, software, etc.; primary point of contact for Finance and Purchasing needs; communicates with outside vendors when necessary; monitors and maintains records of expenditures as needed; prepares budget reports and reconciliations for the CLT Director and Finance to assist in proper management and supervision of funds. Assists the CLT Director and works with ITS and Legal as needed to renew educational technology platform and other software agreements. Assists and facilitates the onboarding and material needs of new CLT team members. Facilitates the completion of office inventory according to college procedures; facilitates furniture and equipment acquisition and assembly; handles all physical storage needs; adheres to proper inventory procedures; and facilitates surplus. Serves as the records management representative; adheres to records management guidelines; maintains all CLT data, files, and SharePoint site; assists with data collection for HLC accreditation and other institutional needs. Assists with special projects as needed by Academic Affairs and provides committee, meeting, and training support as requested by the CLT Director and other team members. Maintains confidentiality in the handling of documents and information that flow through the office. Assists with travel arrangements, including reconciliation of travel expenditures for the team according to college policies and procedures; uses databases or spreadsheets to enter, revise, calculate, and retrieve data for reports; and maintains knowledge of budget procedures. Assists with the development and implementation of office procedures and practices that best meet the needs of the CLT team, faculty, and students.

Job Duties (Safety / Policy & Procedures) - Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures. Contribute to a safe educational & working environment. Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others. Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices. Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.