Digital Commerce & Operations Manager

Job Title: Digital Commerce & Operations Manager

Location: Northern California

Industry: Digital Commerce / Business Operations

Pay: $125,000 - $135,00 /year + performance-based annual bonus

Benefits: Comprehensive benefits package, retirement contributions, and paid holidays

About Our Client:

Our client is seeking a motivated, results-oriented professional to help drive business growth and improve day-to-day operations. This role offers the opportunity to take ownership of key initiatives, collaborate across teams, and make a measurable impact on overall business performance.

Job Description:

The Digital Commerce & Operations Manager will oversee online business operations, improve digital capabilities, and lead initiatives that connect technology, customer experience, and business performance. The ideal candidate combines commercial acumen, technical aptitude, and a hands-on approach to solving problems and building scalable processes.

Key Responsibilities:

• Oversee and optimize digital sales channels, including pricing, product information, platform updates, and performance.
• Identify opportunities to increase revenue, improve profitability, and enhance the customer experience.
• Lead the implementation, integration, and optimization of business software and digital tools.
• Improve operational workflows through process automation and systems integration.
• Collaborate cross-functionally to improve service delivery, business processes, and operational performance.
• Manage customer communications and feedback channels to identify opportunities for improvement.

Qualifications:

• Demonstrated experience managing digital commerce operations with measurable business results.
• Experience implementing or integrating business software and technology platforms.
• Strong analytical and technical aptitude, including familiarity with systems, data, and automation.
• Ability to work independently, manage competing priorities, and execute in a hands-on environment.
• Bachelor's degree or equivalent practical experience.
• Experience with eCommerce platforms, enterprise systems, and process automation preferred.
• Prior experience in a small or mid-sized operating environment is a plus.

Additional Details:

• Full-time, onsite position.
• This role requires a hands-on approach and the ability to balance strategic thinking with day-to-day execution.

Perks:

• Competitive base salary and substantial performance-based bonus opportunity.
• Broad ownership and visibility across digital commerce and business operations.
• Opportunity to lead meaningful technology and process improvements.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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