Customer Service Representative
Express Employment Professionals Defunct
Job Full Description Our manufacturing client in Elkhorn, WI is seeking a motivated and detail-oriented Customer Service Representative to join their team! This is a direct hire opportunity, offering permanent employment from day one with a stable and growing company. Key Responsibilities:
Enter incoming purchase orders into the ERP system accurately and maintain updated records (revisions, ship dates, quantities, and location changes)
Communicate order updates and changes internally with appropriate departments
Serve as a point of contact for customers regarding open or shipped purchase orders
Coordinate and confirm shipping dates with customers
Prepare and send reports, documents, and order updates as requested
Support team coverage by assisting with backup responsibilities within the Customer Service department Requirements:
Strong communication and interpersonal skills
Ability to exercise sound judgment in customer and internal interactions
Highly organized with strong attention to detail
Ability to manage time and prioritize tasks to meet deadlines
Comfortable working with limited supervision
Proficient in Microsoft Word, Excel, ERP, and CRM systems
Team-oriented and adaptable to changing business needs
Must follow all company safety policies and compliance standards
Ability to report food safety and quality concerns when applicable Racine, WI
2069
1300 South Green Bay Road
Suite 200
Racine, WI 53406
Enter incoming purchase orders into the ERP system accurately and maintain updated records (revisions, ship dates, quantities, and location changes)
Communicate order updates and changes internally with appropriate departments
Serve as a point of contact for customers regarding open or shipped purchase orders
Coordinate and confirm shipping dates with customers
Prepare and send reports, documents, and order updates as requested
Support team coverage by assisting with backup responsibilities within the Customer Service department Requirements:
Strong communication and interpersonal skills
Ability to exercise sound judgment in customer and internal interactions
Highly organized with strong attention to detail
Ability to manage time and prioritize tasks to meet deadlines
Comfortable working with limited supervision
Proficient in Microsoft Word, Excel, ERP, and CRM systems
Team-oriented and adaptable to changing business needs
Must follow all company safety policies and compliance standards
Ability to report food safety and quality concerns when applicable Racine, WI
2069
1300 South Green Bay Road
Suite 200
Racine, WI 53406
Vacancy posted 8 hours ago
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