Community Relations Manager

Community Relations Manager

Always Best Care of Montgomery County, MD | Full-Time | Field-Based Role

Pay: $60-80k per year base salary + commission

Additional earnings for closed placements and performance growth

Mileage reimbursement included

Always Best Care of Montgomery County is seeking a driven, relationship-focused Community Relations Manager to join our growing team. This is a high-energy, field-based business development role ideal for someone who thrives on building referral partnerships, networking in the community, and connecting families with senior care solutions.

This role is approximately 90% field-based and 10% office-based, requiring strong independence, organization, and the ability to manage and grow referral relationships throughout the territory.

What You'll Do

• Conduct face-to-face marketing visits with healthcare professionals and referral partners
• Build and maintain relationships with hospitals, rehab centers, physicians, assisted living, and senior care providers
• Deliver community-based presentations and professional in-services
• Generate and manage a strong referral pipeline using CRM systems
• Respond quickly to inquiries and referral sources (often within 1 hour)
• Conduct client and family consultations to assess care needs, preferences, and budgets
• Research and coordinate appropriate In-home care and senior living options
• Attend networking events, health fairs, chamber meetings, and community outreach activities
• Report daily activity and provide weekly updates to leadership

Territory

• Primary focus on Montgomery County, Maryland, including adjacent territories.

Schedule

• Full-time position
• Flexible, self-managed schedule
• Approximately 90% field / 10% office
• Evening and weekend outreach may be required
• On-call responsiveness expected for referral sources

What We're Looking For

• Strong "hunter" mindset with a drive to build new business
• Independent, self-motivated, and highly accountable
• Excellent relationship-building and communication skills
• Comfortable working in the field and initiating outreach ("door-knocking" mindset)
• Competitive, goal-oriented, and resilient
• Able to handle rejection professionally
• Service-driven with a passion for helping seniors and families
• Strong organizational and follow-up skills
• Ability to work with urgency and prioritize referrals
• Experience selling a service strongly preferred

Ideal Candidate Traits

• Confident, personable, and likable
• Strong networking and relationship-builder
• Comfortable using CRM systems
• Highly organized with strong territory management skills
• Able to work independently with minimal supervision
• Professional presence in healthcare and community settings
• Able to connect with diverse populations and communities

Qualifications

• Healthcare, senior care, or business development experience preferred
• Outside sales or service-based sales experience strongly preferred
• CRM experience preferred
• Strong communication and presentation skills
• Ability to manage fast-paced outreach and multiple priorities
• Must be comfortable with high responsiveness expectations

At Always Best Care Rockville, you'll play a key role in helping families navigate important care decisions while building strong, meaningful relationships across the healthcare community. This is a high-impact role for someone who is motivated by connection, growth, and making a difference.