Patient Services Representative

Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray, TN. Your contributions will make a direct impact on our patients’ experiences. Competitive pay ranges from $14 to $16 per hour. Benefits include medical, dental, vision, 401(k), life insurance, health savings account, paid time off, and employee discounts. Responsibilities Greet patients and address their needs with enthusiasm and professionalism. Manage appointment scheduling and handle patient inquiries both in‑person and over the phone. Update patient records, verify insurance information, and facilitate smooth check‑in and check‑out processes. Work closely with the clinical team to ensure accurate and up‑to‑date patient information. Maintain a clean and organized front desk area while adhering to all company protocols. Communicate with team members to address patient issues and continuously seek ways to enhance service delivery. Embod y core values of respect and high performance. Qualifications Strong interpersonal and communication skills to connect effectively with patients and colleagues. Friendly and approachable demeanor to create a welcoming environment. Excellent time management and organizational skills to handle multiple responsibilities efficiently. Problem‑solving abilities to address patient inquiries and resolve issues swiftly. Detail‑oriented for accurately managing patient records and verifying information. Adaptability and a proactive mindset to thrive in a fast‑paced setting. Respectful and optimistic attitude aligned with company values. Commitment to exemplary customer service and willingness to learn and grow. Seniority Level Entry level Employment Type Full-time Job Function Health Care Provider; Industries: Medical Practices #J-18808-Ljbffr Envision Eye Care