Information Technology Manager

Information Technology Manager (Network Operations and Cybersecurity Program)We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rested to deliver your best every day.We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on an Information Technology Manager (Network Operations and Cybersecurity Program) on our team to support Navy Enterprise Tactical Training Network activities. This position is located on client site in the Virginia Beach, VA area.Responsibilities Include:Lead a team of diverse engineers and administrators, providing guidance, mentorship, and support.Foster a culture of collaboration, innovation, and continuous improvement within the team.Oversee the end-to-end delivery and operational management of customer-facing enterprise IT services.Ensure service levels meet or exceed agreed-upon metrics and KPIs, addressing any deviations promptly.Provide technical leadership in the design, implementation, and maintenance of IT services including VDI, desktop imaging, patching procedures, SharePoint solutions, web services, Active Directory, and Exchange.Stay abreast of industry trends and best practices to recommend and implement innovative solutions.Develop and implement strategies to optimize service delivery, enhance efficiency, and improve customer satisfaction.Collaborate with stakeholders to align digital services with business objectives and technological advancements.Proactively evaluate, identify, and recommend configurations or changes to configurations that will enhance performance.Experience with Change Management, maintenance windows and deconflicting maintenance activities.Maintain and provide audit information including access, general logs, and application logsUse and maintain procedures and documents to operate and maintain the infrastructure.Adhere to network administration requirements and policies, network systems management and troubleshooting (e.g., performance, problem, change and capacity monitoring), bandwidth management, protocol usage statistics (e.g., identify top talkers by protocol) procedures to ensure all services are operating as intended. Execute network monitoring and problem management procedures, including responding to escalation thresholds that don't comply with requirements and adhere to defined policies.Required:Must have an Active DOD Top Secret ClearanceSeven (7) years of information technology experience with DoD effortsFive (5) years of managerial experience with DoD effortsExperience with providing oversight and maintenance of devices, including drivers, patches, and client application managementExperience managing enterprise network for optimal performanceExperience managing an IT department/program of over 200 FTEsExperience gathering and reporting on performance metrics and monitoring the performance of critical components to include, but not limited to availability/uptime, response time, end-to-end throughput, bandwidth utilization, load balancing, and potential error conditionsAbility to obtain a USN Common Access Card (CAC) and obtain access to military installations.Experience managing dispersed workforce in support of operating and maintaining an integrated network as well as a dispersed group of networksBachelor's degree in information technology or related fieldDesired:Familiarity with synthetic training environmentAdvanced degree in Information Technology or related fieldNavy specific network and cyber experienceLocation: Virginia Beach, VAGDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidaysThe likely salary range for this position is $147,292 - $199,278. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours: 40Travel Required: Less than 10%Work Location: USA VA Virginia BeachAdditional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans