Case Manager - Youth Navigator

Job Description

Job Description

Case Manager - Youth Navigator

Pay Range $24.00 to $27 per hour

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

The Youth Navigator will be responsible for case management for homeless and at risk youth and young adults between the ages 14-25. The Youth Navigator provides advocacy, support, and community connection to assist participants and families to overcome barriers to self-sufficiency and stability, while assisting young adults in accessing support from across the Greater Lowell Area.

Essential Functions and Responsibilities

• Supporting participants in accessing basic needs
• Assessing individual stability
• Hold regularly scheduled case management sessions with participants
• Formulation of youth lead - Individualized Service Plans
• Connect with community partners and resources
• Assisting other Youth Services team members as needed
• Supporting programming and difficult or complex situations
• Meeting with young adults in the community to allow for better access to services
• Uphold the values of CTI – Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• Ability to work comfortably with at-risk youth in both group and individual settings, preferably with experience supporting at risk youth entering into employment and post-secondary education
• Minimum of one year assessment, advocacy and case management work in a Human Service field
• Demonstrated knowledge of community resources available to low-income individuals and families
• Excellent customer service, organizational, oral and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient computer skills in basic computer software and data collection systems
• Excellent crisis management skills
• Ability to maintain accurate records and confidentiality of information
• Excellent attention to detail
• Valid Driver’s License

Preferred Qualifications

• Bachelor’s Degree, preferably in a Human Services related field
• Bilingual (English/Spanish, English/Khmer, English/Portuguese)

Benefit Information*

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401(k) retirement account after 6 months of employment
• Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
• The stated pay range represents the Agency’s good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.