Veterinary Practice Manager

Description We are seeking a dynamic Department: General Practice Hospitals Location: Dykes Veterinary Clinic We are seeking a dynamic Practice Manager to join our hospital team! About the Position In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations. Key Responsibilities People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory Customer Service: resolving client issues and escalations and overseeing follow-up communications Skills Knowledge, & Expertise Minimum of 3 years’ experience in a supervisory role Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality). A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team Benefits Health Care Plan (Medical, Dental & Vision Options) 401k match Generous paid time off (PTO) Paid Parental Leave + Paid Maternity Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Corporate discount program Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people! #J-18808-Ljbffr American Veterinary Group (AVG)