Outside Sales Representative

Job Description

Job Description

What We Do

CarParts.com is the go-to eCommerce platform for auto care and maintenance. We provide drivers with quality parts at competitive prices and enable them to schedule appointments with trusted mechanics directly through our website. Using world-class design principles and the latest technologies, we deliver a fast, intuitive digital experience backed by our company-owned national distribution network.

With over 1,000 employees worldwide, we are scaling rapidly, fueled by our most recent strategic partnership and $35 million investment. This positions us for the next phase of growth as we continue to empower drivers along their journey.

Our Culture

At CarParts.com, our culture goes beyond our core values of Safety First, Customer Focused, and Commitment to Excellence. We are a performance-driven, data-focused, and fast-paced team where results matter and winning is expected.

- Hungry & Hardworking: We set ambitious goals, measure progress with clear metrics, and hold ourselves accountable to deliver results.
- Promote from Within: We reward top performers with opportunities for growth and advancement.
- Collaborative & In-Person: We believe the best ideas and fastest execution happen face-to-face.
- High Standards: We move quickly, pay attention to details, and dig deep—whether it’s analyzing contracts, aggregating complex scenarios, or building clear, data-driven presentations.
- No Passengers: We value grit, ownership, and the relentless pursuit of results

Summary of Role/Position

• Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face to face visits.
• Actively monitor activity from customers.
• Identify new sales opportunities, primarily via Internet research, customer referrals, and observation while making customer visits.
• Support all CPW sales and marketing initiatives, as applicable.
• Meet or exceed all sales objectives within assigned region/customer list.
• Collaborate with inside sales representatives and Management to share best practices and support a cohesive sale approach.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Performs other duties as assigned with CPW

Required Qualifications

• A high school diploma or equivalent.
• A valid driver’s license and a clean driving record.
• Strong communication, customer service, and relationship-building skills.

• Excellent organization, attention to detail, and follow-through.
• The ability to manage sales territory, plan customer visits, and work independently.
• Comfort using a computer or mobile device to manage customer information, prepare quotes, and process orders.
• A proactive, goal-oriented approach to developing new business and supporting existing customers.
• At least one year of sales experience, preferably in automotive parts or business-to-business sales.
• Experience working with collision centers, repair shops, or service centers.
• Familiarity with collision estimating platforms is a plus.
• Knowledge of automotive parts, including fitment and basic functionality.
• Experience using customer relationship management (CRM) software.
• Multilingual communication skills.

Equal Opportunity Employer

CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

 

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.