Care Manager

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Our experienced LiveWell professionals advocate for clients and their families, navigating the complexities of aging and healthcare with expertise and empathy. We strive to brighten every day for our senior clients and their families — offering hope, guidance, and heartfelt care that truly feels like home. With nearly 30 years of service, we combine local expertise with nationwide resources to offer the best care possible. Our holistic approach ensures that all aspects of seniors’ well-being are addressed, providing families with the peace of mind they deserve.

Our Mission

At LiveWell Care Management, our mission is to empower older adults to live healthier, happier lives through expert care management and compassionate support. We provide comprehensive, personalized care plans that address the unique needs of each senior, ensuring their well-being and peace of mind.

The Role

As a Part-Time Geriatric Care Manager, you are responsible to provide a holistic, client-centered approach to caring for clients. The Geriatric Care Manager provides assessments and continuous reassessment and manages comprehensive aspects of care including medical and cognitive challenges of aging in a manner that ensures their dignity, independence and wishes are respected.

The Ideal Candidate

The requirements listed below are representative of the knowledge, skill, and/or ability required. To be a good fit for this opportunity you will also have:

Essential Duties and Responsibilities

• Development of Comprehensive Care Plans and implementation of Care Plans
• Track, assess and document observations regarding client condition, changes in preferences and problems/opportunities, medical orders, family requests and other information pertinent to Care Plan.
• Monitor, Evaluate and report on Client Status, Actions/Interventions, and Outcomes
• Works with formal and informal social support systems and families to ensure client’s needs are met.
• Provide guidance, resources, and information to enable families and clients to make informed medical decisions.
• Manage Electronic Health records for clients including billing.
• Coordinate resources for client care.
• Interact with other professionals on the client’s behalf this may include, physicians, attorneys, fiduciaries, hospice personnel, and community personnel.
• Create and maintain referral resources, identification, coordination, management and advocacy
• Additional duties and responsibilities as may be assigned by your supervisor

Required Skills, Education and Certifications

• (5) Years’ experience in community, hospital, hospice or home health case management
• Bachelor’s or master’s degree in Healthcare Related Field, preferred
• Certified Care Manager (CMC) or Certified Case Manager (CCM)
• Demonstrated knowledge of aging, dementia, and/or disabilities.
• Experience working with complicated family systems and dynamics.
• Computer Skills: MS Office, Electronic Health Records and Internet Skills
• Excellent customer service and problem- solving skills
• Excellent verbal and writing skills
• Detail-oriented with the ability to keep up with fast paced processes

Physical Requirements

• Ability to lift and carry up to 10-15 pounds
• Ability to sit, stand and walk for prolonged periods of time throughout the work day
• Frequent local travel by personal automobile to client homes required
• Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

Benefits for full time employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

Flexible work from home options available.