Server Assistant

Job Description

Job Description

Luci's Urban Concepts is always seeking great applicants for The Orchard Tavern. We wanted to create a fun, welcoming gathering space with unique cocktails, delicious meals, and fantastic hospitality. In all of our concepts we cultivate a welcoming environment for both guests and employees.  Seeking inspired go-getters to join our team as a server/bartender, everyone is responsible for greeting and serving our restaurant guests, processing checks, and providing exceptional service to all! We are a team service concept and do pool tips equally between all team members scheduled.  

Our primary purpose is to create community, and our most deeply held commitment is connecting with and caring for our guests, coworkers, neighbors, and the local business community. We consider our staff to be an integral part of our family. We strive to create a friendly, vibrant gathering place where everyone is welcomed and all are embraced. It's a commitment we've made not just to our guests but to our team. At Luci's, you're not a customer; you're our neighbor! 

When looking to expand our staff, the ideal candidates are those who align with our community values. Those who are warm, generous, and aim to make everyone feel at home. We're looking for people who hustle as hard as we do, can't stand to sit still, and are always on the hunt for how we can be better and do more for our guests, team members, and the community. We offer a fast-paced, fun, playful, and high-energy environment for our employees with growth opportunities. We offer our team competitive compensation and top-notch benefits.

We are currently seeking a friendly and enthusiastic Part-Time Busser/Food Runner to join our team. The ideal candidate will be the first point of contact for our guests, providing them with a warm welcome and ensuring they have a seamless dining experience. This role requires excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.

Responsibilities:

• Greet guests as they arrive and bid them farewell as they leave, providing a friendly and welcoming atmosphere.
• Manage the waitlist during peak dining hours, accurately estimating wait times and effectively communicating with guests.
• Escort guests to their tables and ensure they are seated promptly and comfortably.
• Answer incoming calls and assist with reservations or inquiries as needed.
• Collaborate with servers, bartenders, and kitchen staff to ensure smooth operations and guest satisfaction.
• Maintain cleanliness and organization at the host/hostess station and lobby area.
• Deliver meals and drinks to tables as they are prepared by the kitchen and bar staff.
• Assist with additional tasks and responsibilities as assigned by management.

Requirements:

• Previous experience in a customer service or hospitality role preferred, but not required.
• Excellent communication and interpersonal skills.
• Ability to remain calm and courteous under pressure.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays as needed.
• A positive attitude and a genuine desire to create memorable experiences for our guests.