Product Manager/Owner

Product Manager/Strategist Digital Emerging Products - Business Internet

Location: Alpharetta, GA 30022 / Irving, TX 75038 / Cary, NC 27513 / Basking Ridge, NJ 07920 (Hybrid)

Duration: 6 months to start (possible extension)

This position can be hybrid, but if business needs change the candidate could be required to come into the office 2 days/week.

8-5 Shift

Top Skills:

• Ecommerce Experience
• Adobe Analytics-Important
• Funnel Experience/Journey mapping etc
• Data representation

Job Description

• Product Manager or Strategist Digital Emerging Products - Business Internet
• As the Product Manager or Owner of Digital Emerging Products candidate will drive experience sales and online conversion with a focus on customer engagement and developing a strong customer journey for product discovery.
• By utilizing candidate’s experience in understanding and balancing the needs of the business and the digital audience candidate will create a highly engaging digital user experience and functional programs to achieve client’s goals.
• Candidate will be responsible for the customer journey optimization and understanding traffic analysis to develop the strategy to improve conversion and sale of these products.
• Lead all aspects of ideation strategy planning and implementation of projects.
• Create business cases and gain executive alignment and approvals.
• Review VOC and identify customer pain points lead teams to come up with solutions to address and monitor post launch improvements.
• Complete and assess website funnel analysis to determine opportunities to drive conversions and identify system improvements based on customer fall-out and online behavior.
• Identify and use key metrics to measure success of a project and provide read-outs to leadership.
• Understand implications of CX and UX changes and be scrappy while making decisions.
• Create and maintain project timelines to ensure implementation tasks are complete and critical milestones are met.
• Identify and resolve issues that may impact critical project deliverables.
• Summarize project progress and results for updates and reviews.

Must Have Skills:

• Prior experience with digital operations ecommerce website design as a product owner or product manager.
• Executive grade presentation skills to tell an impactful story.
• Experience creating digital journeys for ecommerce transactions in agile environment.
• Data driven with ability to analyze understand and decipher insights from available analytics.
• Use tools like Adobe Insights and other reporting and analytics tools like Glassbox or Content square.
• Ability to identify trouble shoot and resolve problems across the digital ecosystem.
• Exceptional communication skills written oral and presentation.