Security Officer Customer Facing Patrol

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Facing Patrol in Austin, TX , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Patrol Officer at a financial institution, you will conduct routine patrols, maintain a visible presence to help deter incidents, monitor assigned areas, and provide professional customer service. You will communicate clearly with visitors and staff while supporting a welcoming environment. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon08:45 AM - 05:00 PMTue08:45 AM - 05:00 PMWed08:45 AM - 05:00 PMFri08:45 AM - 05:00 PMSat08:45 AM - 02:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor access points and visitor activity, following established procedures for entry, identification, and escalation of unusual activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly communicating observations to appropriate personnel.
• Conduct regular and random unarmed patrols throughout the facility, including the business areas, entrances, parking areas, and perimeter, to help identify and report potential concerns.
• Complete accurate activity logs, incident reports, and other required documentation in accordance with site-specific requirements.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, corrections, or military experience, or 5+ years of armed security experience.
• CPR certification is preferred.
• CPR and First Aid certification are preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1746133