Dental Office Lead/ Treatment Coordinator

Job Description

Job Description

Shape the Future of Patient Care at East Haddam Dental Associates

Are you an experienced Dental Office Lead/ Treatment Coordinator seeking strong team support, meaningful patient connection, and the opportunity to make a real impact in a close-knit Connecticut community? East Haddam Dental Associates is seeking a polished, organized, and patient-focused Lead Dental Office Lead/ Treatment Coordinator to join our growing practice on a full-time basis.

This is a unique opportunity to step into a leadership-facing front office role at a well-established practice that combines modern technology, a loyal patient base, and a collaborative culture that values professionalism, efficiency, and exceptional service.

Why Join East Haddam Dental Associates?

Unique Opportunity

• Full-time schedule: Monday-Thursday | 8AM-5PM 
• Competitive pay: $20-26/hour 
• Opportunity to take ownership of the patient experience and treatment coordination process 
• Consistent patient demand and strong case opportunities 

Modern, Patient-Centered Practice

• Modern, state-of-the-art facility 
• Spacious reception area, private treatment rooms, and consultation suite 
• Dentrix Enterprise & Eaglesoft 
• Digital x-rays and intraoral cameras 
• Loyal, community-based patient population 

Supportive, Collaborative Culture

• Work closely with clinical and administrative teams 
• Help guide patients through treatment, insurance, and scheduling with clarity and compassion 
• Opportunity to grow in a leadership-oriented front office role 

Practice Highlights

East Haddam Dental Associates
32 William F. Palmer Road, Suite 101
Moodus, CT 06469

• Modern, technology-forward office 
• Comfortable, welcoming reception area 
• Private treatment rooms and consultation suite 
• Full-service practice offering comprehensive care 
• Practice hours: Monday-Thursday 8AM-5PM 

Your Role as a Lead Dental Office Lead/ Treatment Coordinator

• Welcome patients and create a polished, professional first impression 
• Present treatment plans and explain financial arrangements clearly and confidently 
• Verify insurance benefits and help patients understand coverage and out-of-pocket costs 
• Coordinate patient scheduling to support productive, efficient provider schedules 
• Manage patient check-in/check-out and maintain accurate records 
• Collect payments and support front office financial workflows 
• Communicate closely with providers and clinical team members to ensure seamless patient flow 
• Support administrative processes, reporting, and daily office organization 
• Help maintain a high standard of service, professionalism, and accountability at the front desk 

What We’re Looking For

• Previous dental office experience required 
• Treatment coordinator and/or dental front office experience preferred 
• Strong knowledge of dental insurance, billing, and patient financial coordination preferred 
• Familiarity with Dentrix Enterprise and/or Eaglesoft strongly preferred 
• Excellent customer service, communication, and organizational skills 
• Professional, dependable, and team-oriented attitude 
• Ability to multitask, problem-solve, and lead by example in a busy practice environment 

What We Offer

• $20-26/hour, based on experience 
• Full-time, consistent weekday schedule 
• Supportive team culture in a respected community practice 
• Opportunity to grow in a key administrative leadership role 
• Modern systems and technology that support excellent patient care 

About East Haddam Dental Associates

East Haddam Dental Associates is a modern, community-focused practice known for its welcoming environment, loyal patient base, and personalized care. Our office combines advanced technology with a compassionate, patient-first approach, creating an experience that is both efficient and comfortable from the front desk to the treatment room.

We take pride in building long-term relationships with our patients and providing a level of service that reflects the quality of care delivered throughout the practice.

Ready to Take the Next Step?

If you’re ready to bring your dental administrative expertise, treatment coordination skills, and leadership mindset to a high-quality practice where your contributions truly matter, we invite you to apply today.

East Haddam Dental Associates is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates’ employment is contingent on successful completion of a background check, reference check, and employment verification.

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