Valet Attendant

Valet Attendant Positions

Valet Attendants work directly with VA patients and visitors by providing services to valet park vehicles and provide assistance in/out of vehicles. Valet Attendants will provide safe, high quality, VIP customer service to every customer to fulfill overall valet parking customer satisfaction for VAMC as needed.

Essential Duties and Responsibilities

• Assist Veteran patients who request help with exiting or entering their vehicle.
• If requested on arrival, either get a VA provided wheelchair or remove the VA patient's wheelchair from the patient's vehicle.
• Assist VA patient in/out of wheelchair, if requested.
• Load VA patient's wheelchair into their vehicle.
• Return VAMC (Veterans Affairs Medical Center) provided wheelchairs to the designated storage location.
• Monitor the valet parking areas to ensure that only valet vehicles are parked in the valet areas.
• Direct non authorized visitors to the appropriate parking areas
• Provide self-parking directions to visitors, employees, and vendors.
• Provide local travel directions and general information about the VAMC facilities.
• Provide valet parking traffic control directions to ensure vehicles entering valet staging area do not block traffic circle.
• Report suspicious persons, behaviors, and / or activity to the on-duty Valet Manager and if appropriate, immediately to the VA Police or local law enforcement.
• Remove dropped off valet vehicles from staging area within ten (10) minutes of the vehicle's arrival to the staging area.
• Retrieve valet parked vehicles from valet parking area within ten (10) minutes from the time of customer request.
• Safely parking and retrieving valet parking eligible vehicles.
• Ensure cleanliness and safety of valet staging and parking areas.
• Monitoring and reporting to on duty Valet Manager any valet parking area violators and / or potential incidents.
• Provide accurate and timely documentation.
• Complete all required Valet Attendant activity reports.
• Safely Park vehicles in the valet parking area
• Provide instructions to valet parked vehicle drivers on how to check and claim their valet parked vehicles.

* If the vehicle driver refuses to sign the damage acknowledgement, both the Valet Attendant and on duty Valet Manager will sign the second portion of the valet parking ticket and annotate that the vehicle driver refused to sign acknowledging the identified vehicle damage. This action is to protect the VAMC, the Valet Attendant, and the Company from being responsible for car damage for which none of the above mentioned are responsible.

**When valet parking customers request their vehicle retrieval, they must provide their claim ticket. If they cannot provide their claim ticket, the Valet Attendant will notify the VA Police to resolve the release of their vehicle. All vehicles released by VA Police directive without a claim ticket will be noticed in a weekly valet parking services report.

***Under no circumstances will any Seventh Dimension, LLC employee accept tips or gifts for their services. Employees who are discovered accepting a gratuity for their services will be evaluated, counseled, and terminated as determined solely at the Company's discretion.

Requirements and Minimum Qualifications (Knowledge, Skills, and Abilities):

• High School
• Valid driver's license from the State of Virginia
• Clean driver's license

Physical Demands and Work Environment: While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.