Shipping/Receiving Clerk

Process all customer orders in a timely and accurate manner Generate paperwork and information required for customer orders, checking special requests and shipping paperwork Coordinate special and last-minute shipping requests with the operations department and expedite orders as necessary Prioritize customer orders according to scheduled pickup times or pier cutoff Provide shipping and tracking information Respond to customer inquiries concerning receipts, shipments, and inventory counts Report customer feedback and signs of dissatisfaction to management Oversee order paperwork and maintain corresponding files Maintain a current and accurate DSV Work Instructions Manual Answer phone calls and operate office machines and computers Enter and verify data concerning customer orders, shipments, receipts, and adjustments Ensure accuracy of receiving and shipping documents Maintain data and records related to shipping and receiving activities Assist in resolving discrepancies Collect inbound freight documentation and route it to the proper record-keeping unit Comply with all DSV Work Instructions Perform other clerical duties and backup support as assigned Work mandatory or voluntary overtime as dictated by business needs Requirements High school diploma or general education degree (GED) Basic computer skills Working knowledge of computerized applications, including Microsoft Suites English reading, writing, and verbal skills Basic-level mathematical skills Ability to work in unregulated warehouse temperatures during warmer and colder months Strong attention to detail and accuracy Ability to accomplish job tasks in a timely manner Good verbal and written communication skills Previous customer service experience, including phone calls and operating office equipment, preferred Core Competencies Demonstrates strong attention to detail and accuracy in processing customer orders, maintaining shipping documentation, and responding to inquiries. Proficient in using Microsoft Suites and basic computer applications to manage data and records effectively. Highest-signal resume keywords Customer Order Processing Data Entry and Verification Microsoft Suites Proficiency Attention to Detail Customer Service Experience ATS Optimization Keywords Hard Skills Data Entry Order Processing Shipping Documentation Inventory Management Mathematical Skills Soft Skills Verbal Communication Written Communication Attention to Detail Timeliness Certifications & Qualifications High School Diploma GED Industry Keywords Customer Service Shipping Receiving Order Management Warehouse Operations Tools & Technologies Office Equipment Computers #J-18808-Ljbffr