Senior Systems Engineer MSP

Senior Systems Engineer

edgefi · Vancouver, WA (On-site) · Full-Time

$100,000 – $120,000 DOE

WHY edgefi

At edgefi, our mission is to help small and medium businesses work happily by maximizing the technology they already have, rather than buying more tools. We want businesses to see IT and security not as a cost, but as a smart investment that helps them work better, protect their business, and plan for the future.

We deliver managed IT and cybersecurity services guided by three core values: People-Centric Excellence, Relentless Innovation, and Humility and Grit. That means we exceed expectations, take ownership from start to finish, and we're the first to admit when we don't have all the answers and the first to go find them.

This isn't a ticket-grinding role. You'll work on complex client environments, shape how we deliver service, and have real influence on our technical direction.

THE ROLE

As our Senior Systems Engineer, you'll serve as the escalation point for our technical team and a trusted advisor to our clients. You'll own complex problems across Microsoft 365, Active Directory, networking, and security, and help us raise the bar across the board.

WHAT YOU'LL DO

• Own escalated incidents from Tier 1 and Tier 2 diagnose and resolve issues that others can't

• Administer and troubleshoot Microsoft 365, Entra ID, Exchange, SharePoint, and Teams environments

• Manage Microsoft Server OS and Active Directory (GPOs, DNS, LDAP, DHCP)

• Plan and execute server migrations to Azure and AWS lift-and-shift and modernization projects

• Own ongoing server maintenance, patching, and health across client environments

• Engineer and deploy new network infrastructure from design through cutover

• Lead network upgrade projects, including switching, routing, VLANs, VPNs, and wireless

• Work directly with clients to scope and deliver projects from inception to completion

• Participate in security reviews, patch management, and hardening initiatives

• Identify inefficiencies and drive automation, PowerShell, Python, or whatever gets it done

• Mentor junior team members and help build a culture of continuous improvement

WHAT YOU BRING

• 5+ years in an MSP or comparable client-facing IT environment

• Deep hands-on experience with Microsoft 365 and Entra ID administration

• Strong Active Directory fundamentals: GPOs, DNS, LDAP, DHCP, and beyond

• Solid networking knowledge: TCP/IP, VLANs, VPNs, firewall concepts

• Scripting ability in PowerShell (required), Python, or Bash is a plus

• Comfortable working with RMM tools, PSA/ITSM platforms, and backup solutions

• Clear communicator who can translate technical complexity for any audience

• You're local to the Vancouver/Portland metro. This is a full-time, in-person position

CERTIFICATIONS

Required

• CompTIA Network+

• CompTIA Security+

• Microsoft 365 (any role-based cert) Preferred

• CompTIA Server+

• Azure Administrator Associate (AZ-104)

• AWS Cloud Practitioner

WHAT WE OFFER

• 100% employer-paid health insurance for employees

• $5,000 annual training and certification budget

• 401(k) with up to 4% company match

• 2 weeks PTO to start + paid holidays + paid sick time (increases with tenure)

• Company-paid parking in downtown Vancouver garage

• Genuine opportunities for growth, we promote from within

• A team that takes the work seriously

HOW TO APPLY

Submit your resume and a short note, a paragraph or two about a complex technical problem you solved, and how you approached it. We read every application. Local candidates only.