Fireplace Installation & Service Technician III

Job Description

Job Description

Benefits:

• Company Christmas Party
• Branded Work Shirts
• Paid Vacation
• IRA Contribution
• Bonus based on performance
• Employee discounts
• Opportunity for advancement

Why Should you join us?
At Carolina Hearth & Patio, you'll have the opportunity to be part of a team that is recognized as the best in the area. Our unmatched customer service and expertise have earned us a 4.9-star Google rating and the trust of our community. We take pride in building a workplace where employees stay for the long term because they feel valued, challenged, and supported. We are a high-performing team and expect every new hire to share our commitment to excellence, professionalism, and continuous growth. We also understand that family is one of life's greatest priorities, and whenever possible, we want our team to be present for the moments that matter most—whether that's Donuts with Dads, Biscuits with Moms, school programs, or your child's big game. If you're looking for more than just a job and want to build a career with a company that values integrity, teamwork, excellence, and the importance of family, we'd love to have you on our team. 

Job Summary:
We are seeking an experienced Fireplace Installation & Service Technician. You will play an important role in helping homeowners enjoy safe, reliable, and beautiful indoor and outdoor living spaces. This hands-on position involves installing, servicing, and repairing fireplaces, gas logs, wood stoves, gas lines, grills, and other hearth products while delivering exceptional customer service. You'll work alongside experienced technicians, gaining the knowledge and skills needed. If you take pride in quality craftsmanship, enjoy solving problems, and like working with your hands, this is an opportunity to build a long-term career.   In addition to hourly pay, this position offers performance-based commission opportunities, rewarding technicians who provide outstanding service, identify customer needs, and contribute to the company's success. 

Responsibilities:

• Install gas lines, fireplaces, and related hearth products in residential and commercial settings
• Perform inspections, diagnostics, and repairs on existing gas fireplace systems
• Ensure all installations meet local codes, safety standards, and manufacturer specifications
• Connect and test gas supply lines, valves, and fittings for proper operation
• Communicate with customers to explain installation processes and address concerns
• Coordinate with other trades and team members on job sites as needed
• Maintain tools, equipment, and service vehicles in good working order

Requirements:

• 3 - 5 years prior experience in gas line installation, plumbing, HVAC, or a related trade
• Knowledge of gas systems, venting, and fireplace installation techniques
• Familiarity with local building codes and gas safety regulations
• Valid driver's license with a clean driving record
• Ability to work independently and manage time effectively on job sites
• Strong attention to detail and commitment to safety
• Excellent customer service and communication skills
• Gas certification or relevant trade license preferred
• Electrical knowledge preferred