ERP Senior Analyst & Systems Software Test Lead

ERP Senior Analyst & Systems Software Test Lead Position Summary The ERP Senior Analyst & Systems and Software Test Lead is responsible for supporting, enhancing, and optimizing ERP systems while leading end-to-end testing strategies across enterprise applications. This role bridges business needs and technical solutions, ensuring system integrity, performance, and successful delivery of enhancements and implementations. Key Responsibilities ERP Analysis & Support Analyze business processes and translate requirements into ERP system solutions Configure, maintain, and optimize ERP modules (Finance, Supply Chain, HR, etc.) Serve as a subject matter expert (SME) for ERP functionality and integrations Troubleshoot system issues and coordinate resolutions with technical teams Support system upgrades, patches, and enhancements Testing Leadership Lead the design and execution of test strategies including SIT, UAT, regression, and integration testing Develop detailed test plans, test cases, and scripts Coordinate testing efforts across cross-functional teams and stakeholders Ensure traceability between requirements and test coverage Manage defect tracking, prioritization, and resolution Project & Stakeholder Management Collaborate with business leaders, IT teams, and vendors to deliver solutions Facilitate requirements gathering sessions and workshops Provide regular status updates on testing cycles and ERP initiatives Support change management and user adoption efforts Data & Reporting Validate data accuracy across systems and integrations Develop reports and dashboards to support business decision-making Ensure compliance with data governance and internal controls Process Improvement Identify opportunities to improve system efficiency and business workflows Recommend automation and testing tools to enhance productivity Establish and enforce best practices for ERP usage and testing standards Required Qualifications 5–8+ years of experience in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Acumatica) 7+ years of experience leading software/system testing efforts Strong understanding of SDLC and QA methodologies Experience with test management tools (e.g., JIRA, Azure DevOps, TestRail) Excellent analytical, problem-solving, and communication skills Preferred Qualifications Experience with ERP implementations or large-scale system upgrades Knowledge of automation testing tools (e.g., Selenium, UFT) Familiarity with integrations, APIs, and data migration Certifications in ERP systems or QA/testing (e.g., ISTQB, PMP) Key Competencies Leadership & team coordination Strategic thinking and problem-solving Attention to detail and quality assurance Strong communication and stakeholder engagement Adaptability in fast-paced environments Work Environment Hybrid (3 days in office and 2 days remote, must be able to commute to Durham, NC) Cross-functional collaboration with IT, Finance, Operations, and external vendors May require occasional after-hours support during deployments or testing cycles #J-18808-Ljbffr Divers Alert Network