Solution Architect

Job Description

LOVALTO · Solution Architect · US - Remote · Full-Time · $140,000 to $165,000 base, plus uncapped utilization bonus

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Why This Role Exists

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Most Salesforce consultancies sell you a principal architect and staff you a second-year analyst. We built LOVALTO because we got tired of watching it happen from the client side.

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Every LOVALTO engagement is delivered by an architect who owns it end to end, from discovery through go-live, including the hard client conversations in between.

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We are a small, fully remote firm working across Sales Cloud, Service Cloud, Experience Cloud, and custom data architecture on core Salesforce. Our clients run from mid-market to enterprise. The work is technical, hands-on, and directly visible to the people who bought it.

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Our clients are asking for AI, and we are building that capability now. If you want to shape how a firm approaches Agentforce and platform AI rather than inherit someone else's approach, this is the moment to join.

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What You'll Do

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• Lead discovery and requirements sessions with client stakeholders, then translate what you hear into a defensible technical design
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• Design scalable data models and solution architecture on core Salesforce, including the judgment of when to configure, when to build, and when to tell a client no
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• Build. Flow, LWC, Apex, integration patterns. You are expected to be in the tooling, not describing it from a distance
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• Help us build our AI practice: evaluating where Agentforce and platform AI genuinely fit a client problem, designing the grounding and data readiness work underneath it, and setting the guardrails that keep an agent from embarrassing a client
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• Contribute to integration design across REST and SOAP APIs, middleware such as MuleSoft, and event-driven patterns
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• Write the documentation that outlives you: solution designs, data dictionaries, runbooks, handoff material
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• Manage your own client relationships, including scoping, status, expectation-setting, and the conversation when scope moves
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• Contribute to estimation and SOW development for new and expanding work
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• Review other architects' designs, and have yours reviewed
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What We're Looking For

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Required

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• 5+ years of Salesforce implementation experience, with at least 2 in an architect or technical lead capacity.
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• End-to-end implementation ownership. You have been the person accountable when it went live.
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• Current, hands-on skills across Flow, Apex, LWC, SOQL, and the platform security model. You should be productive in an org on day one.
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• Consulting experience with direct client ownership. You can run a room without a project manager in it
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• Strong written communication. A large share of our work product is documentation.
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• AI-assisted delivery. You use LLM tooling in your own work, whether that is Claude, Cursor, Copilot, or something else, and you have opinions about where it helps and where it quietly produces garbage.
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• A real point of view on platform AI. You do not need a production Agentforce implementation behind you, but you should be able to talk credibly about what separates an agent that works from a demo that does not: grounding, data readiness, topic and action design, and where the limits actually are.
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Strongly preferred

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• Salesforce Application Architect or System Architect certification, or clear progress toward one
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• Salesforce Certified Technical Architect, or active CTA pursuit
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• Hands-on Agentforce, Data Cloud, or Prompt Builder work, including pilots
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• Integration experience: API design, middleware, error handling, and the failure modes that come with both
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• CI/CD with Gearset, GitHub, and SFDX, and comfort with source-driven development
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• Financial services, healthcare, or utilities domain depth
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• Prior experience at a small firm or in an early-stage environment
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How We Work

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• Fully remote. No offices, no hybrid schedule, no return-to-office plan on any horizon
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• No set hours. You manage your own time. Client meetings and committed deadlines are real obligations. The rest of your calendar is yours to structure. We do not expect nights or weekends, and if you are consistently working them to keep up, that is a signal something needs to change on our end, not yours
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• Billable expectation: 32 hours per week. Deliberately below a 40-hour week. The gap is where the thinking, learning, and internal contribution live
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• Senior-only delivery. You will never be asked to supervise a junior resource billing at your rate. We do not have one
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Compensation and Benefits

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• Base salary: $140,000 to $165,000 , depending on experience, certification, and demonstrated architectural depth
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• Utilization bonus, uncapped. Every billable hour you deliver above your annual expectation earns you a defined share of your blended billable rate. There is no ceiling on it, and we will walk you through the full calculation early in the process
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• Referral and retention incentives for new clients you bring in and existing relationships you grow
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• Paid time off: four weeks (20 business days) , plus company-observed holidays. It covers vacation, sick, and personal time, and we mean for you to use it. Approved leave never counts against your billable expectation
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• Health coverage. A monthly reimbursement toward the individual health, dental, and vision plan you choose
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• 401(k). Eligible after three months. 2% company match in year one, 3% thereafter
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• Professional development. All Salesforce exam costs covered, plus an annual training budget
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• Equipment. A technology stipend at hire toward your home workspace setup
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Employment Terms

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Full-time, W-2, exempt. Employment is at-will. This role is remote within the United States, subject to the states in which LOVALTO is registered to employ.

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Equal Employment Opportunity

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LOVALTO is an equal opportunity employer. We make employment decisions based on merit, qualifications, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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If you need a reasonable accommodation at any point in the application or interview process, contact us at View email address on ziprecruiter.com and we will work it out with you.