Regional Family Support Worker Supervisor - Rock Island

Job Description

Job Description

See yourself achieving solutions. Join our team!

Perks of Working at CYFS:

Paid Time Off:

• 12 Paid Holidays
• 15 Paid Vacation Days (increases every 2 years)
• 8 Paid Sick Days
• 5 Paid Personal/Wellness Days
• 3 weeks of Paid Parental Leave

Financial Incentives:

• Employee Referral Program

Educational Assistance:

• Public Service Loan Forgiveness qualified employer
• Tuition Assistance Program for staff who are continuing their education

Employee Assistance Program (EAP)

• 5 free counseling sessions per year for employee or their family
• Immediate community referrals to licensed counselors
• 24/7 call line
• Tax consultation/financial resources
• Discounted legal services and mediation services
• Health and Wellness resources

Use of agency vehicles and/or mileage reimbursement

Agency-issued cellphone or cellphone reimbursement

"Dress for your day" dress code

Opportunities for advancement and professional development.

Salary:

Starting at $46,000 (Exempt)

About the Position:

Provide regional supervision, coordination, and support for Family Support Workers to ensure timely, consistent, and high-quality family support services, including visitation, transportation, documentation assistance, and other assigned support activities. Promote efficient use of Agency resources while maintaining compliance with program expectations, The Department of Children and Family Services (DCFS) requirements, and the needs of children and families.

A Typical Day as a Foster Care Family Support Worker:

• Provide training, guidance, and practical support to ensure Family Support Workers deliver quality services that are responsive to children, families, foster parents, casework staff, and program needs.
• Monitor Family Support Worker activities to ensure services align with agency objectives, program standards, required timeframes, cost efficiencies, and culturally responsive practice.
• Maintain a regular in-person presence at assigned regional sites and in the field as needed to observe practice, provide support, address concerns, and ensure service expectations are met.
• Develop, review, and adjust Family Support Worker schedules to meet the needs of children, families, foster parents, casework staff, and regional program operations while following agency expectations for time management and attendance.
• Coordinate and provide coverage when needed to support visitation, transportation, documentation, and other family support services.
• Collaborate with Child and Family Team members, Family Workers, supervisors, foster parents, and community partners to support coordinated service delivery.
• Participate in meetings, staffings, and case-related discussions as needed to represent Family Support Worker services and address regional service needs.
• Assign, prioritize, and oversee support tasks completed by Family Support Workers, including supervised visitation support, transportation, filing, copying, report delivery, packet preparation, and other assigned program support duties.
• Monitor service delivery and documentation practices to ensure compliance with state and federal regulations, DCFS guidelines, agency procedures, required timeframes, and the rights and needs of children and families.
• Engage in Continuous Quality Improvement (CQI) activities, identify regional program needs, recommend workflow improvements, and support implementation of practice improvements for Family Support Worker services.
• Maintain a flexible schedule responsive to child and family needs, including required contacts, visits, court-related activities, crisis response, documentation deadlines, and agency expectations for attendance and time management.
• Provide after-hours back-up and crisis response support in accordance with program needs and agency expectations.
• Maintain flexibility in case assignments, service coordination, family engagement, crisis response, and other program needs across the agency to support continuity of care and timely progress toward child safety, permanency, and well-being outcomes.
• Attend and successfully complete all required pre-service, in-service, agency, state, and program specific trainings within designated timeframes.

Location:

This position will split time between 2 offices. The locations of both offices are listed below. 

292 N. Chambers St. Galesburg, IL with willingness to travel and spend several hours in the field visiting client's homes, communities, and attending court. This office provides services to the following counties: Knox, Warren, and Henderson

4703 44th St. Rock Island, IL including travel and spending time in the field visiting clients' homes, communities, and attending court. This office provides services to the following counties: Rock Island, Henry, and Mercer.

Work Hours:

Schedule is flexible and non-traditional; based around the availability of youth and families served

Does the Following Apply to You?

• High School Diploma or GED
• Child Welfare Experience (preferred)

Additional Qualifications:

• Completion of DCFS criminal background check and fingerprinting
• Must be at least 21 years of age
• Obtain an insured vehicle
• At least three years of driving experience with a valid driver's license

Additional Benefits:

• Choice of 4 medical plans including PPO and high deductible plans with HSA
• Dental and Vision Insurance
• 401k plan with 4% employer match
• Employer Paid Life Insurance and Long-Term Disability
• Flexible Spending Plan and Dependent Care Plan

About The Center for Youth and Family Solutions (CYFS):

(CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties.

Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change.

The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.