Housing Support Specialist

Company Description NeighborWorks Alaska is a nonprofit organization dedicated to expanding access to affordable, stable housing and strong communities across Anchorage and Alaska. Since 1981, the organization has partnered with individuals and families to create sustainable pathways to quality housing and neighborhood vitality. Services range from supportive housing for people experiencing homelessness to community engagement programs that strengthen neighborhoods from within. As a chartered member of NeighborWorks America, NeighborWorks Alaska operates under rigorous national standards for housing quality, accountability, and impact. A diverse board, staff, and network of partners bring deep expertise in affordable rental housing, social services, and neighborhood revitalization, all grounded in the belief that every Alaskan deserves a safe place to call home. Role Description: The Housing Support Specialist (HSS) is responsible for providing intensive case management services to individuals and families in NWAK’s Supportive Housing Programs. This position ensures that participants receive comprehensive housing support, referrals to services, and advocacy to promote long-term housing stability. Under the supervision of the Housing Support Officer (HSO), the HSS conducts intake assessments, develops service/action plans, coordinates supportive services, performs HMIS service transactions, assists with self-sufficiency planning, and intervenes as needed to support program participants. Essential Functions: Conduct proactive outreach to individuals referred to the program and assist with eligibility requirements and application processes. Engage with potential participants through various communication methods to assess interest and address concerns. Develop individualized service/action plans and conduct comprehensive assessments to identify client needs. Provide crisis intervention, resource connection, and practical skill-building to support independent living. Maintain accurate documentation, including HMIS entries and service transactions. Transport clients as needed and ensure access to community resources. Minimum Qualifications: High school diploma or equivalent required; associate or bachelor’s degree preferred in Social Work, Human Services, Public Administration, or a related field; equivalent experience will be considered. Minimum of 2 years of experience in case management, supportive housing, or social services. Experience working with homelessness, mental health, substance use, or trauma-informed care preferred. Strong case management skills, with experience in service planning and client advocacy. Valid Alaska Driver’s License and auto insurance for transporting clients and attending site visits. Must be willing to work flexible hours, including evenings and weekends, as needed to support program participants. This position is essential for promoting housing stability within the community, making it an impactful role for those passionate about helping others achieve secure living conditions. Job Type: Full-time 401(k) matching Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply #J-18808-Ljbffr NeighborWorks Alaska