Family Services Specialist I

Job Description

Salary Range: $55,000- $79,088

Position Title: Family Services Specialist I QA

Job Description: Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as, Adult/ Adult Protective Services, Child Protective Services, Foster Care/ Adoption, Child Care, and Employment Services. Upon completion of the training program and attainment of necessary approval, the employee shall be redefined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter's functioning more independently as a full performance Family Services Specialist. This position coordinates with state agency to conduct and coordinate Quality Assurance and Accountability Reviews, Regional Foster Care case reviews, adoption reviews, and resource home reviews, as well as coordinates in-state and Federal Child and Family Services Review. This position conducts and coordinates internal agency reviews for CSA and IVE funded foster care cases.


Qualifications - Knowledge, Skills, and Abilities (KSA's): Some Knowledge of: social work principles and practices; human behavior and motivational theory; social, economic, and health problems. Skill in operating a motor vehicle and personal computer with associated software.

Demonstrated ability to: Demonstrated ability to; communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans in order to insure the delivery of appropriate services to the client; make sound judgements with a framework of existing laws, policies, and regulations; respond to client's emotions in order to accomplish service objectives; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships; and stay abreast of current trends and developments in social work field.

Minimum Qualifications: Minimum of a Bachelor's degree in a Human Services Field or minimum of a Bachelor's Degree in any field with minimum of two years of appropriate and related experience in Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services. Possess of a BSE or MSW degree and a Commonwealth Social Worker license are desirable.

Special Duties & Responsibilities: Monthly Staffing with Supervisor, Case Readings, Quality Assurance, Staff and Supervisor Support, Training and Outreach, keep Monthly Tracking Sheets

Complete a monthly staffing with Supervisor to ensue effective development of processes and outcomes.

Monthly Staffing with Supervisor being prepared, following directions and follow up on directions from Supervisor.

Case Reading of Foster Care records.

Contact providers attached to cases to inquire about quality of service, frequency of service and report information to Family Services Manager

Conducting program training for staff (one on one/group setting), answer questions related to case documentation standard and quality case documentation.

Schedule and attend all mandated program training requirements and related training in reference to Quality Assurance and Foster Care per year to help support the agency mission and goals

Keep monthly tracking sheets due the 5th of the current month for prior month.

Special Requirements:

Applicants may be subject to a Criminal History Background search, Central Registry search, OMV/driving record check, and must be able to meet agency insurance policy standards. and/or pre-employment drug screen.

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.

All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.

This position is covered under Code of Virginia §63.2-1601.1 or §63.2-1720 requiring the finalist candidate to submit to fingerprinting and provide personal descriptive information for a criminal history record check through the Central Criminal Records Exchange and a search of the Central Registry.

Special Instructions to Applicants:

Applications/resumes for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information provided. The agency will not be conducting phone interviews. Please refer to your LHRC account for the status of your application and this position. Selected applicants will be contacted by email address/phone number.

Contact Information

Name: Marie Hopkins

Phone: View phone number on click.appcast.io

Email: View email address on click.appcast.io


Address: Harrisonburg Rockingham Social Services District 110 North Mason Street Harrisonburg, Virginia 22802

About Us

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.