Hotel GXP Coordinator — Guest Experience Lead
Marriott Miami Dadeland
Marriott Miami Dadeland oversees GXP platform usage across the hotel to manage guest inquiries via chat and ensure timely closure of CEC cases. You will coordinate with Bellperson, Housekeeping, Engineering, F&B, and Loss Prevention to resolve guest requests and follow up to guarantee satisfaction. As a GXP champion, you will train and motivate colleagues, drive compliance with Marriott standards, and foster collaboration to enhance guest experiences and service quality. #J-18808-Ljbffr Marriott Miami Dadeland
Vacancy posted 3 days ago
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