Member Services Representative
$17.13 - $20 per hourCrunch - Rocklin
Crunch Fitness Team Member
We're looking for a dependable, friendly individual who enjoys working with people and creating a welcoming environment for our members. Previous customer service or sales experience is a plus, but we're happy to train the right candidate.
Benefits:
- Complimentary Peak Gym Membership
- Monthly performance bonus opportunities
- Employee discounts on products and services
- Free uniforms
- Free CECs & CEUs, discounted NASM certification, and CPR training
- Ongoing training and development
- Wellness resources
- Consistent evening schedule with weekends free
Responsibilities:
- Help prospective members find the membership option that best fits their goals.
- Greet all members & guests with a smile and wish them well as they exit the club.
- Check in all members and guests in accordance with company procedures.
- Facilitate any messages on club software at member check-in.
- Answer phones in courteous, helpful, professional manner.
- Communicate special events to members and guests.
- Maintain an atmosphere, which makes members feel welcome.
- Facilitate all member requests or forward to a manager.
- Maintain professional disposition at all times.
- Sell retail products.
- Schedule member services: tanning, etc.
- Facilitate payment of member services in accordance with company procedures.
- Know club facility, services, and schedules.
- Maintain a clean and organized work area.
- Assist in all projects as delegated by club management.
- Follow all policies and procedures in the Employee Handbook.
- Opening and closing duties.
Requirements:
- Fluent in English
- Proficient reading and writing skills
- Computer Skills
Compensation: $17.13 - $20.00 per hour
Vacancy posted 3 days ago
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