Account Executive

RESPONSIBILITIES

• Responsible for scheduling incoming showroom appointments from online inquiries, customer service calls and referrals
• Responsible for delivering the highest quality of service to existing and new clients by understanding their needs, active listening, engagement and follow up
• Conduct discovery with clients requesting showroom appointments and phone meetings.
• Responsible for maintaining and growing sales revenue for assigned book of clients through client meetings, design assistance and follow up on sales process
• Accountable for KPI requirements on daily, weekly and monthly basis, specific to client meetings and revenue goals. Must perform 10 client meetings weekly, 40 client meetings monthly and 120 meetings quarterly to achieve assigned revenue goals
• Responsible for proper maintenance of showroom to include tidiness, cleanliness and organization
• Adherence to office hours of Monday through Friday, 8:00AM-5:00PM with one hour lunch break.
• Responsible for fostering a team environment in the showroom
• Ability to solve issues in a professional, positive manner
• Team player with focus on assisting colleagues where needed with client requests

REQUIREMENTS

• 3-5 years of sales experience
• Proven track record at account management and achieving sales metrics year over year
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Self-motivated and able to thrive in a results-driven environment
• Natural relationship builder with integrity, reliability and maturity
• Ability to prioritize among competing tasks
• Critical thinking and problem-solving skills
• Excellent time and project management skills
• Keen attention to detail and adherence to deadlines