Assistant Store Manager

Job Summary: This role leads the retail sales team to deliver exceptional customer service, meet sales objectives, manage store operations, uphold merchandising standards, and optimize inventory processes. It also involves coaching staff and leveraging industry insights to drive business success. Job Description Responsibilities Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement. Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience. Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos. Partnering with the Store Manager to coordinate staffing, scheduling, and resolve customer escalations efficiently. Implementing operational procedures to enhance store efficiency, focusing on inventory control and back‑of‑house organization. Leading inventory accuracy efforts through regular cycle counts and adherence to inventory‑management best practices. Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment. Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team. Maintaining regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at All Levels are Expected to: Understand our Operating Principles and apply them as guidelines for all work. Own the customer experience, think and act in ways that put customers first, give them seamless digital options at every touchpoint, and turn them into promoters of our products and services. Know your stuff – be an enthusiastic learner, user, and advocate of our technology, products and services, especially our digital tools and experiences. Win as a team – make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System, bringing employee and customer feedback into the company by joining huddles, making callbacks and helping elevate opportunities to improve customer experience. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what’s right for each other, our customers, investors and our communities. Skill Requirements Customer Experience (CX) Customer Satisfaction Customer Service Compensation Primary Location: Pay Range – $22.00 to $36.74 per hour. Targeted Commission – $9.13. Base pay is part of a Total Rewards package that includes eligible commissions, bonuses and best‑in‑class benefits. Education Bachelor’s Degree (preferred). Applicants with relevant coursework and experience may also be considered. Certifications Relevant certifications, if applicable, will be considered. Relevant Work Experience 5–7 years of experience in retail sales or related roles. Equal Opportunity Employment Comcast is an equal‑opportunity workplace. We consider all qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected basis under applicable law. #J-18808-Ljbffr