Program Coordinator

Job Summary

We are seeking a detail-oriented Program Coordinator for a temp-to-hire opportunity supporting a mission-driven nonprofit veteran services program in Dover, DE. This onsite role is ideal for a highly organized professional with experience in human services, nonprofit program coordination, case management support, or compliance-focused operations.

As the Program Coordinator, you will support high-quality service delivery by helping ensure accurate documentation, regulatory compliance, effective data tracking, and smooth coordination across a busy team of Case Managers serving veterans each day. This opportunity offers meaningful work, a collaborative team environment, supportive leadership, and a clear pathway to long-term growth for someone committed to operational excellence and community impact.

Key Responsibilities

- Conduct routine case file reviews to ensure documentation accuracy, completeness, and compliance with program and regulatory requirements.
- Provide guidance and coaching to Case Managers on documentation standards, file quality, and best practices.
- Monitor participant progress from intake through discharge to support consistent service delivery and successful program outcomes.
- Support data tracking, reporting, quality control, and internal approval processes in a grant-funded program environment.
- Participate in case conferences and team meetings to assist with service planning, operational coordination, and issue resolution.
- Identify trends, gaps, and process improvement opportunities to strengthen program operations and compliance.

Compensation and Benefits

- Pay: $30 per hour.
- Job Type: Contract/Temporary, temp-to-hire.
- Schedule: Monday through Friday, 8:30 AM to 4:30 PM.
- Work Location: Onsite in Dover, DE.
- Opportunity for long-term growth through a clear temp-to-hire pathway.
- Meaningful work supporting veterans in a collaborative, mission-focused environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Support quality assurance, documentation compliance, and operational coordination for a veteran services program.
- Review case files and monitor participant progress from intake through discharge.
- Coach Case Managers on documentation standards and case management best practices.
- Assist with program reporting, data tracking, financial request coordination, and continuous improvement efforts.

- Bachelor’s degree in Social Services, Human Services, Nonprofit Administration, or a related field, or equivalent experience.
- Minimum 3 years of experience in community-based programs, nonprofit services, human services, or program coordination.
- Strong understanding of case management principles, documentation standards, and compliance in regulated environments.
- Proficiency with databases, Microsoft Office, and standard office systems.
- Excellent attention to detail with the ability to manage multiple priorities in a fast-paced service setting.
- Strong communication, organization, problem-solving, and team collaboration skills.
- Self-starter who can serve as a reliable administrative and operational resource for program staff.

Preferred Qualifications

- Experience in grant-funded programs.
- Experience supporting veteran services, housing services, social services, or similar community-based programs.
- Prior experience participating in case conferences, quality assurance reviews, or compliance audits.
- Familiarity with financial request coordination, internal approvals, or nonprofit program reporting processes.