Reconstruction Manager

Job Summary The Reconstruction Manager is the department head of the Structure/Reconstruction division within the Restoration & Flood Division. This role owns the full performance of the reconstruction department - from revenue generation and GPM to job execution, subcontractor management, and team development. The Reconstruction Manager leads a split seller/doer model, overseeing Estimators (primary sellers), Project Managers (job execution oversight and occasional sales), in-house Reconstruction Technicians, and a managed network of subcontractors. This is a player-coach role that requires both operational leadership and financial accountability. Essential Duties and Responsibilities Financial & GPM Ownership Own department revenue, gross profit margin (GPM), and job completion cycle time targets Review bids and scopes before submittal; ensure estimate aligns with actual build cost and markup strategy Apply tiered subcontractor markup framework by invoice size to protect GPM across varying job sizes Monitor job cost vs. estimate in Dash throughout the life of each job; flag GPM erosion early Drive supplement approvals and resolve scope disputes with insurance carriers Track and manage Accounts Receivable (AR); target DSO of 45 days or less, with top‑performer goal of 30 days Team Leadership & Development Lead, coach, and hold accountable: Estimators, Project Managers, in‑house Technicians Conduct regular 1:1s with Estimators and PMs; review KPI performance and remove obstacles Develop technician skills for self‑performed work (drywall, framing, finish carpentry) to maximize in‑house labor GPM Establish and maintain role clarity between selling roles (Estimators, occasional PM) and doing roles (PMs, Techs, Subs) Participate in hiring, onboarding, and performance management for all department roles Subcontractor Management Maintain an approved subcontractor network; vet licensing, insurance, and quality standards Negotiate subcontractor agreements, pricing, and markup structures that support target department GPM Work within insurance carrier markup guidelines (typically 20% cap) while leveraging legitimate O&P billing structures Approve subcontractor invoices; ensure invoiced amounts match scope authorizations before releasing for payment Hold subs accountable to schedule, quality, and documentation standards Job & Operational Oversight Oversee the full job lifecycle in Dash: assignment, scheduling, milestones, job status updates, and closure Ensure permits are pulled, tracked, and closed correctly on every applicable job Review Xactimate scopes for accuracy; confirm in‑house labor and sub line items are properly itemized Coordinate with Mitigation and Contents departments on turnover jobs to ensure clean handoff and scope alignment Ensure final invoices are submitted promptly after job completion—billing lag is a primary GPM killer Process & Systems Maintain accurate job data in Dash (project IDs, status, cost coding, subcontractor invoices) Cross‑reference material and sub costs in Sage against Dash job records; flag discrepancies immediately Identify and elevate orphaned costs, unallocated material purchases, or jobs tracking to negative GPM Support ongoing system integrity during any ERP/CRM transition periods Minimum Qualifications Required 5+ years of experience in residential or commercial reconstruction, restoration, or general contracting Proven track record managing both in‑house crews and subcontractor networks simultaneously Proficiency with Xactimate estimating platform—able to read, review, and supplement scopes Strong financial literacy: understands GPM, markup vs. margin, labor burden, and job costing Experience managing insurance restoration projects and working within carrier billing guidelines Strong communication skills—able to interface professionally with adjusters, homeowners, subcontractors, and internal teams Preferred Experience with Dash, Sage, or ServiceTitan (or comparable job management / accounting platforms) Familiarity with RIA benchmarks and insurance restoration billing structures (O&P, line item documentation) IICRC certifications or equivalent restoration industry credentials Prior experience building or scaling a reconstruction department within a restoration company #J-18808-Ljbffr